Rally Software Review

We can filter the defects and user stories. We use the reporting features.

What is most valuable?

The part that I like the most is that we can filter the defects and user stories. We use the reporting features at our own convenience. We use different types of filters and they help us a lot in finding anything we want.

How has it helped my organization?

This solution saves us lots of time and it is central for everyone. Everyone can see the revisions whenever anyone has made any sort of change.

For example, if there are changes in the user story, we can track it. That's very useful for us, because in regards to the test cases, we have all the results available for us.

What needs improvement?

One feature that can be improved is the extraction and importing of reports. It should be easier and should be available everywhere.

For example, we have applied all kinds of filters. If we want to extract that report only, then we should be able to extract that part.

Also, we have placed a certain number of test cases in the folder and we should also be able to extract that report from there as well.

For how long have I used the solution?

I have used this solution for around two years.

What do I think about the stability of the solution?

There were no stability issues. It is very rare that we are not able to access the CA Agile solution.

In around two years, we have only faced this issue one or two times. Otherwise, it is up and working fine.

What do I think about the scalability of the solution?

There were no scalability issues.

How is customer service and technical support?

In regards to the technical support, they can improve and make the procedure easier. In order to import/export any reports or test cases, we have to create certain queries. They should be more user-friendly.

How was the initial setup?

The setup was easy.

Which other solutions did I evaluate?

We have compared it with JIRA, the other agile-friendly tool. However, we find this solution better.

What other advice do I have?

I would recommend that you use this product for your productivity.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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