SAP Business Warehouse Review

Good data capabilities and reporting but needs an intuitive interface


What is our primary use case?

The primary use case of this solution is for reporting.

The deployment model we are using is on-premises.

What is most valuable?

The most valuable feature of this solution is the advanced structuring of data capabilities. You can get different structures of data to suit your needs.

What needs improvement?

The advanced structuring can be complicated and the interface is not very intuitive.

I know this is already available, but what I would have wanted to see in the next release is the Time-Dependent Hierarchies.

I would like to have the interface improved and made to be more intuitive.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

This solution is stable and it's very good.

What do I think about the scalability of the solution?

This solution is scalable and very good.

Currently, we have five hundred users.

How are customer service and technical support?

I am in maintenance, so I have not contacted technical support.

I can't say how many times we have had to contact support. 

Business Warehouse is stable. Normally we don't have any issues with it.

Which solution did I use previously and why did I switch?

Previously we did not use any other solution. We are just using SAP Business Warehouse.

How was the initial setup?

The initial setup was done by a professional company, it was outsourced.

We have two people to maintain this solution.

What other advice do I have?

My advice regarding this solution would be to invest in professional training for future users.

I would rate this solution a seven out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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