Has good stability and an easy setup

What needs improvement?

Compared to Oracle, the licensing could be better. 

SAP HANA is not strong like Oracle when it comes to finance. They are only strong with the logistic business project.

For how long have I used the solution?

I have around 12 years of experience implementing SAP HANA. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It depends on the enterprise, but the average enterprise has 20 employees. They buy two accounts to use the SAP S4HANA. It means that on average the enterprise will buy 20% to buy the license.

How are customer service and technical support?

So far technical support is good. If we have any problem that a local partner cannot resolve for the customer, they will write to SAP and support will help fix the problem.

How was the initial setup?

The initial setup is straightforward. It usually takes around eight months but it depends on a customer's requirements. We can spend a month or two customizing. 

What's my experience with pricing, setup cost, and licensing?

The SAP license fee is more expensive than other solutions like Oracle or Microsoft Dynamics.

What other advice do I have?

I would rate SAP HANA a nine out of ten. Not a ten because of the price. 

**Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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