SAP NetWeaver Enterprise Portal Review

Workflow functionality and internal portal capabilities are the most important features

How has it helped my organization?

  • Internal workflow approval around ESS and MSS leave days
  • Capex approval
  • Internal communication to the business

What is most valuable?

  • Workflow functionality
  • Internal portal capabilities

What needs improvement?

External portal functionality with suppliers and customers.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Yes, we encountered stability issues, especially on external functionality around its RFP capabilities.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and technical support?

Good, as this is done in-house.

Which solution did I use previously and why did I switch?

Yes, we previously used Microsoft. We switched due to an SAP upgrade at the time.

How was the initial setup?

Due to our business, some setups were very complex.

What's my experience with pricing, setup cost, and licensing?

SAP is not for every business. It depends on what is required. SAP is always going to be expensive.

Which other solutions did I evaluate?

We did a full ERP evaluation of Oracle, Microsoft, Baan, and J.D. Edwards.

What other advice do I have?

Make sure that this is the right fit for your business.

Our company assists in user forums around product improvement, plus assists in promoting the SAP brand worldwide.

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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