Good support and analytics capabilities, and it is definitely scalable

What is our primary use case?

I am a consultant and SAP S4HANA is one of the products that I work with.

What is most valuable?

From a technology standpoint, the theory and analytics are fascinating.

What needs improvement?

When it comes to the delivery of features, I would like it presented in a more user-friendly way. Every year, when a new version is released, it comes with a very thick booklet of 300 or 400 pages and it is a little difficult to comprehend. This is something that should be simplified. A simple comparison between the older and newer version would be very helpful for customers and consultants.

The default UI has been the same for a long time and in my last few projects, I've found that it wasn't fast enough. 

For how long have I used the solution?

I have been working with this product since version 1511 in 2015, about five years ago.

What do I think about the stability of the solution?

I am comfortable with its stability.

What do I think about the scalability of the solution?

This product is definitely scalable. 

I would say that it is for medium-sized companies. For smaller companies, the scale of the project might be too large, so they may not be able to harness the complete power of S4HANA.

How are customer service and technical support?

The support from SAP is excellent. It is very good, compared to other products.

The SAP Marketplace is a good source of support.

Which solution did I use previously and why did I switch?

I have hands-on experience with a few other products that are on the market.

How was the initial setup?

Compared to older versions, prior to S4HANA, it is very easy to deploy. Starting from a development environment, I say it would take about three to four months to deploy for a mid-sized customer.  

What other advice do I have?

For ERP, I do not recommend anything other than SAP 4/HANA. For other applications such as CRM and planning, I may recommend a different product.

I think that the newest version is great and I think the idea should be to quickly push it to cloud completely.

I would rate this solution an eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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