All these features blend in very well together. Users from the most non-technical backgrounds can use this tool to pull out valuable insights from their data.
We implemented this product for our client as a BI/reporting tool. It has been key to addressing some major bottlenecks in our client’s CAPEX/OPEX planning.
SAS Visual Analytics was often prone to crashing. Modules with barely 20 to 30 GB datasets took a lot of time to load even after satisfying necessary software specifications (RAM, etc.).
I've used it for roughly four months. I used this tool for reporting purposes when I was in KPMG India.
There was no issues with the deployment.
The tool was subject to frequent crashes/errors with incremental data.
There's been no issues with the scalability.
4/10 - customer support experience has been quite poor. Perhaps this is to do with the fact that SAS India outsources its support function.
Implementation of SAS is a very complex process. In fact, SAS employs a technician at the time of implementation and it takes about 1-2 days. There are several controls/firewalls layered throughout the process.
All the technical help was provided by SAS. We were responsible for operational/post-implementation activities.
In terms of ROI, our client was able to chart out a viable savings plan using the insights we drew using SAS Visual Analytics.
SAS products/licensing fees are generally higher than industry standards.
Please ensure you go through the implementation process with a SAS team member. There are a series of access/authority barriers that require SAS technical help.
