Sophos Network Access Control Review

Easy to configure and use, and the technical support is good

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

What is most valuable?

The user interface makes it easy to configure and use.

The troubleshooting tool is helpful.

Technical support is fast and they have been good at resolving our problems.

What needs improvement?

This solution needs to including machine learning and AI functionality to assist with intrusion prevention. In Indonesia, there are a lot of false positives. For example, many websites from our government and local industries are blocked by the IPS.

More advanced security features could be added.

I would like to be able to fully customize the reports.

For how long have I used the solution?

I have been working with Sophos Network Access Control for two years.

What do I think about the stability of the solution?

The stability is good but there are a lot of false positives in my country.

What do I think about the scalability of the solution?

I think that scalability is good enough. Our customers are small and medium-sized companies.

How are customer service and technical support?

I am satisfied with technical support.

Which solution did I use previously and why did I switch?

I have used similar security products by Hillstone, WatchGuard, and Palo Alto. I have found that the features in all of these products, overall, are the same.

How was the initial setup?

The initial setup is not complex. To complete the deployment, including the configuration, troubleshooting, and fine-tuning, takes two or three days.

What about the implementation team?

I deploy this solution for our clients and one person is enough for the job.

What other advice do I have?

Sophos Network Access Control is easy to implement, use, and manage, and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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