What is our primary use case?
It can be used as a firewall, SD-WAN enabler, and secure web gateway. You can also use it for unified threat management, email detection, mobile device management, and wireless management. I use it in the cloud and on-premises, and I have its latest version.
What is most valuable?
It is stable, flexible, and easy to use. It has got a web management portal that can be accessed from anywhere.
What needs improvement?
I would like to have more artificial intelligence in the web monitoring service that comes with it. It should alert us when particular events happen. It has already got some of that. I know that it is more of a service, and Sophos is already looking at it. It is called SIEM.
For how long have I used the solution?
I have been using this solution for a few years.
What do I think about the scalability of the solution?
We have roughly 700 users who use this firewall.
How are customer service and technical support?
I have interacted with them a few times. I am very satisfied with their technical support.
Which solution did I use previously and why did I switch?
How was the initial setup?
It is easy to install. I have done the installation in less than a day.
What about the implementation team?
We did it ourselves. We have two people for its deployment. We have one engineer and one admin.
What's my experience with pricing, setup cost, and licensing?
It is not that expensive compared to the other solutions. It is about the same price range as Fortigate, which we used previously. Licensing is on a yearly basis.
What other advice do I have?
I would recommend this solution. We're very happy with the product. It works very well, and we don't have too many issues.
I would rate Sophos XG a nine out of ten.