Sophos XG Review

A stable and seamless solution with good support and useful VPN and filtering features


What is our primary use case?

We use it for VPN and for filtering direct traffic. We are using XG50.

What is most valuable?

The VPN feature is the most valuable. It has come in handy during this period when people are working from home.

The filtering feature is also valuable because you can easily filter the sites that you don't want to visit. You can also set timely surfing quotas.

What needs improvement?

They made some changes to the firmware update sometime last year, which moved some of the policies from where they were before. Some of the policies, such as NAS policies, were separated, which made it a bit hard for people to trace the policies they had configured.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It has been very stable. We haven't had any outages. It has been seamless.

What do I think about the scalability of the solution?

I am not quite sure about that. In terms of the number of nodes, we have around 200 nodes. All the internet traffic has to go through Sophos XG. In terms of the number of people who handle the support, we have two people.

How are customer service and technical support?

Their technical support is good. Whenever I have contacted them, they have given us support. They have been quite fast.

Which solution did I use previously and why did I switch?

We were using Cyberoam. When they were acquired, we just upgraded to Sophos because, at that time, they were providing the hardware and support to transfer your configs to Sophos.

What about the implementation team?

Its initial setup was done by a contractor. We just maintain it. We have an expert, and we also have access to an IT department.

What's my experience with pricing, setup cost, and licensing?

In terms of price, it is a mid-range product.

What other advice do I have?

I would recommend this solution. I would rate Sophos XG an eight out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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