Sophos XG Review

A stable firewall solution with a useful tunneling feature.

What is our primary use case?

We use Sophos XG for the firewall.

What is most valuable?

I like the tunneling part which we are using for the VOIP. We have various other sites where we connect via tunneling. The tunneling part is very fast and easy to implement.

The deployment is very easy for my network team, and it is very easy to implement policies. The support that Sophos provides for the upgrade of new features and their interaction with the customer is very good.

Customer engagement is what I like about the product. We are very well informed about what is going on and new best practices. If anything new has gone wrong or anything in the world of cybersecurity we should know about, they will let us know.

Any firewall is dependent on how you use it. It's also on the user, how you configure it, what you allow, and what you don't allow, and so on. The ease of defining policies and the customer connect is what I appreciate about Sophos.

What needs improvement?

It would be better if they made their own hardware like Palo Alto and Fortinet. They use their own ASICs and claim it is more secure. 

The SD-WAN can be improved. The traffic optimization somehow needs to be improved, or there is a scope for improvement in Sophos XG.

It would be better if they moved towards the cloud side of things. Now a lot of things are moving on to the cloud.

For how long have I used the solution?

I have been using Sophos XG for a couple of years.

What do I think about the stability of the solution?

Sophos XG is a stable product.

What do I think about the scalability of the solution?

Sophos XG is scalable.

How are customer service and technical support?

The Sophos forum and Sophos direct support are excellent. 

On a scale from one to ten, I would give Sophos support a ten.

Which solution did I use previously and why did I switch?

We had Cyberoam, which Sophos took over.

How was the initial setup?

The initial setup is straightforward and took us about a week to deploy.

What about the implementation team?

An internal team made up of two people implemented Sophos XG.

What's my experience with pricing, setup cost, and licensing?

We generally buy it for a three-year license.

What other advice do I have?

I would recommend Sophos XG to potential users.

On a scale from one to ten, I would give Sophos XG an eight.

Which deployment model are you using for this solution?


Which version of this solution are you currently using?

XG 135
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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