Sophos XG Review

A reliable product that provides remote VPN capability and multifactor authentication


What is our primary use case?

We are using Sophos XG for remote two-factor authentication. We manage the web and application access, as well as the traffic. We also used it for remote, site-to-site VPNs.

What is most valuable?

The most valuable feature is the remote VPN.

The multifactor authentication is helpful because whenever the user wants to connect to the firewall, they have to use the authenticator before they can access it.

The LAN traffic management features such as implicit denial are very good.

What needs improvement?

Technical support can be slow to respond, which is something that should be improved.

In the future, I would like to see the addition of artificial intelligence for identifying and controlling traffic.

For how long have I used the solution?

We have been using Sophos XG for the past year.

What do I think about the stability of the solution?

This is a reliable solution.

What do I think about the scalability of the solution?

This product is scalable. We have approximately 400 users, spread across different departments. As our production increases and we onboard more users, we will extend the use of Sophos XG.

How are customer service and technical support?

The technical support team is good but sometimes, there is a large delay in answering the phones.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We had assistance from the vendor during the onboarding process when the system was being set up. They spotted a lot of things during the implementation, which helped.

What was our ROI?

We get a return on this investment because the inbuilt two-factor authentication means that we don't need to purchase a third-party tool for this security feature.

What's my experience with pricing, setup cost, and licensing?

The price is good and licensing fees are billed on a yearly basis.

Which other solutions did I evaluate?

We evaluated Cisco Firepower but we found that Sophos XG was more efficient in terms of cost. As such, we implemented XG.

What other advice do I have?

This is a product that I can recommend for organizations with a medium-level or large-level infrastructure.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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author avatarVipin Garg
Top 5LeaderboardReal User

Sophos XG Firewall is one of the best firewalls we have used till date. 2FA, Remote VPN also a number of features it has.