Sophos XG Review

User-friendly, easy to configure, and stable

What is our primary use case?

We are using a basic model for its security features. We are in the hospitality industry and it has all of the features that we need.

What is most valuable?

The interface is user-friendly and the product is easy to configure.

What needs improvement?

Support for this product is something that is really important, and it needs to improve.

For how long have I used the solution?

I have been using Sophos XG for almost eight years.

What do I think about the stability of the solution?

This solution has been stable so far.

What do I think about the scalability of the solution?

This is a scalable product and we have about 45 people using it.

Only one person is required for maintenance.

How are customer service and technical support?

Before the current pandemic, technical support was good, but it is becoming worse.

Which solution did I use previously and why did I switch?

In the past, I have worked with SonicWall and Fortinet products.

I prefer Sophos because of the user-friendly configuration and stability.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

This is a budget-friendly product with reasonable pricing.

What other advice do I have?

In summary, this is a good product and other than the support, I don't think that there is anything else that will improve it for us.

I would rate this solution an eight out of ten.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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