SQL Server Review

Ease of use, stability make it the right choice for us

What is our primary use case?

We use it

  • to capture long distance calls for billing
  • as a quoting database
  • to redirect phone calls based on customer caller line id.

What is most valuable?

Ease of use.

What needs improvement?

  • Only one CPU core can be used
  • Can’t move a database between servers easily
  • Can’t use triggers

The free version is cumbersome to use and maintain. But $5000 for a licence is more expense than the benefit I would get from a licensed version.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

We are capturing 1 million calls per month. The free version can’t scale this much data.

How is customer service and technical support?

Never used. Google is sufficient.

Which solutions did we use previously?

Postgre has a weird syntax and it is slower than MS SQL. The command line interpeter makes it complex to learn.

How was the initial setup?

MS SQL is the easiest of the three I tried.

What's my experience with pricing, setup cost, and licensing?

A licence might be worth the price to simplify management and speed up searches.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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