Tintri VMstore Review

Cloning new VMs using Tintri has saved me time. I use the feature on a regular basis.

What is most valuable?

The most valuable features for me are the cloning and snapshot recovery functions.

How has it helped my organization?

Cloning new VMs using Tintri has saved me hours of waiting/work. It is the one feature that I use on a regular basis. Snapshot recovery is amazing as well. We rely on Tintri snapshots over VMware snapshots. They are so much easier to manage.

What needs improvement?

That’s tough. The thing is rock solid and easy to manage. Can’t think of anything right now, but reserve the right to revisit this.

The licensing model, however, is disappointing as each feature requires a license.

For how long have I used the solution?

We've used it for three years.

What was my experience with deployment of the solution?

The deployment was straightforward and easy! We had a POC and never sent the box back. We really didn’t even need an engineer, but it was nice to get the knowledge transfer of tips and tricks after setting the box up.

What do I think about the stability of the solution?

None so far in three years.

What do I think about the scalability of the solution?

It scales as promised. You run out of resources, you buy another one. We have not hit the limit on any of our boxes yet.

How are customer service and technical support?

Customer Service:

A+ excellent! Love my Tintri guys. They understand our use case and help us find the best solution. They keep their finger on the pulse and get in touch with me when something is going on that I need to know about. Our vendor relationship is outstanding.

Technical Support:

Maybe even better than customer service!!! I don’t want to hurt any feelings here but I probably talk to technical support a little more often than I do customer service so I am giving them A++. So far, I have always gotten a person when I called. None of that they will call me back stuff. I really appreciate that. I need to talk with someone when I call, not 4 hours from when I call.

Which solution did I use previously and why did I switch?

We did – NetApp. We switched for a variety of reasons – cost, we felt like the technology was old and they were trying to retrofit to keep up with emerging technologies, we didn't like the licensing model they used (every feature seemed to require a license).

How was the initial setup?

The initial setup is very straightforward.

What about the implementation team?

We had a vendor team help us. Well, we lucky enough to have Trent Steele help us. That guy is just amazing.

What's my experience with pricing, setup cost, and licensing?

Pricing is fair, but the licensing model is disappointing. Initially, we thought Tintri was going with a “you buy our box, you buy everything” to simplify the licensing, but they have gone down the NetApp road of licensing features. We really don’t like that. Big disappointment.

Which other solutions did I evaluate?

We evaluated several options, including

  • Tegile
  • EMC
  • Nimble Storage
  • Nimbus
  • NetApp

What other advice do I have?

Do it. If you are in the NFS virtual world, there is no better device.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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