UrbanCode Deploy Review

It's user-friendly enough for our development team to access and use on a daily basis.

Valuable Features

There are several most valuable features for us.

  1. Automation of deployment processes for all our projects;
  2. It's user-friendly enough for our development team to access and use on a daily basis; and
  3. The lead approval process is one of the unique features in it that can't be found in any other automation tool.

Improvements to My Organization

It's improved our organization's functions in a few ways.

  1. It has automated the manual deployment process for all Java, .NET, and C++ applications;
  2. It makes is easy to track production releases with date and time; and
  3. It's gotten rid of the manual errors for deployment that occurred from manual testing.

Room for Improvement

I think that the IBM support team needs to be more proactive in their responses to PMR tickets raised by customers. Also, the plugins for ServiceNow Integration need to be updated.

Use of Solution

I've used it for three years.

Deployment Issues

We've haven't encountered any issues with deployment.

Stability Issues

We haven't experienced any issues of instability.

Scalability Issues

We've been able to scale sufficiently.

Customer Service and Technical Support

Customer Service:

I'd rate customer service at a 5 out of 10.

Technical Support:

I'd rate technical support at a 6 out of 10.

Previous Solutions

We previously used IBM Rational Build Forge and then migrated to UrbanCode Deploy, which has more flexibility and process-oriented features.

Initial Setup

The initial setup was pretty straightforward with the installation of agents and clients. The configuration process and specific jobs are dependent on the complexity of your application or project.

Implementation Team

Our client's in-house team helped with the implementation, and they had an expertise of about an 8 out of 10.


I can't say exactly what our ROI is, but as we're in the insurance sector, I know that this is a cost-efficient tool.

Pricing, Setup Cost and Licensing

It's available at a very reasonable price.

Other Solutions Considered

We evaluated OpenStack and Amazon Web Services.

Other Advice

It's best to do a POC on the applications you're currently running to check the feasibility of using UrbanCode Deploy.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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