What is our primary use case?
We use it for auditing our firewall compliance. For network segmentation, we want to see that we are compliant and that we are staying compliant with the business goals.
We've been using it for about six months and the early work we've been doing with it is promising, it looks good.
How has it helped my organization?
It hasn't yet changed the way our organization works, but that's our hope.
What is most valuable?
The most valuable feature is the visualization. It's really handy to be able to classify network objects as with applications and see the interaction between them. That is really good.
What needs improvement?
There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It seems stable, it's fine.
What do I think about the scalability of the solution?
We haven't seen any trouble with scalability yet. We haven't done a full deployment, but so far it seems good.
How are customer service and technical support?
We haven't had to use technical support, and that is good.
Which solution did I use previously and why did I switch?
We are a heavily compliance-driven, regulatory type of business, so I needed a way to bridge the gap between an operations team that actually does firewall changes and our business stakeholders to see that the changes they made actually met their business requirements. That was the glue that we didn't have before, that was my motivation.
The selection certainly goes hand in hand with NSX, and we're pushing NSX pretty hard. That was a key factor.
How was the initial setup?
The setup was straightforward, it was good. I did it personally and it was easy.
What was our ROI?
In terms of value, I think we are getting what we paid for. If we can get it into the other use cases I mentioned above, I think the ROI will be quite positive.
Which other solutions did I evaluate?
Our company did some work with SolarWinds, but they're not quite the same thing. Also, Dell's old Foglight, I don't know if they're still around. That was another one, but it was not really in the same arena. They didn't really do what we wanted.
What other advice do I have?
It's easy enough to try. Get with their account team, get some trial licenses and give it a whirl. It's worth spending a weekend to give it a shot.
It's hard for me to give it a 10 out of 10, it's hard for me to give it a six out of 10, so my rating is in the middle. The only reason I would not give it a nine or a 10 is for cost reasons. It seems to be one of those things that really belongs as part of the product inherently and not as an add-on. That would be my only concern.