vRealize Network Insight Review

Traces the flow of each and every packet, reducing troubleshooting time significantly

What is our primary use case?

Our primary use case for the solution is to monitor the end-to-end network aspect of our environment. The performance is really good. We don't have any delays or the like. It gives us really good performance.

How has it helped my organization?

vRNI can trace the flow of each and every packet and it is easy for us to troubleshoot all the issues that we do have with the networking. We can trace down the packet to a point where it has been dropped.

It has reduced the time to value, increased performance, and allowed us to more easily manage networks and gain deeper visibility. I see this product as most effective in the troubleshooting area. Every time I try to troubleshoot something it minimizes my troubleshooting time to about one-tenth of what it would otherwise take me.

What is most valuable?

The most valuable features are the packet trace flow and that the view of the whole environment is deep.

We use the trace flow to monitor each packet. For example, if we have any networking issues, we use the trace flow to follow the packet and find out exactly where it has been dropped and then we try to fix the issue at the place where it has been dropped. That's how we troubleshoot it.

Also, the graphical interface of this environment is so good with all the views, the graphics, and everything in them. It's really easy for me. It doesn't require an engineer to work on it. It's easy enough that anyone can get into the environment and look for issues or look at how communication is going on across the VMs. It's pretty much straightforward.

What needs improvement?

The compatibility with each and every component of the infrastructure is the main thing that I am looking for. I would like them to make sure that it's compatible with different kinds of storage systems, etc. I have seen the compatibility list. I feel it can be more compatible than it is right now.

What do I think about the stability of the solution?

It's really stable. I really like it.

What do I think about the scalability of the solution?

We haven't really scaled it across. While we do have it in our production environment, we haven't applied it across the whole infrastructure. We are at a point where we are working on that.

How is customer service and technical support?

Tech support has been really good. They're really responsive. They'll get onto a WebEx whenever we need them, so it's really good.

How was the initial setup?

I was involved in the initial setup and it's really straightforward. It's not complex at all. Anyone can do it.

What other advice do I have?

If you are having too many issues with your network, having issues with tracing the flow of your network, this is the product you should be using to troubleshoot the issues.

I rate it a nine out of ten. It's not a ten because of the compatibility issue.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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