vRealize Network Insight Review

Tightens security and gives us deep visibility into our network


What is our primary use case?

We use it to manage our servers, our virtual vSphere environment. It has performed exceptionally. We're able to get a lot of versatility into our network, into our STDC, with the VMs and the NSX that we also have running.

How has it helped my organization?

It has really tightened down the security. That was something that we were lacking.

It has also given us deep visibility into our network. We can really get down and see all of the traffic within the data center, between the VMs, between the applications, database servers, other application servers, web servers. We can identify everything that is communicating, and we can see it all on one product.

What is most valuable?

The most valuable feature is the visibility into what's going on, our traffic going through the data center. We'd like to put in micro-segmentation, eventually, so that we can actually protect our data center, our VMs, within the environment. It would just add another level of security. It gives us the visibility to do that.

I find it user-friendly and intuitive. With the GUI interface that we do use on a regular basis, it's easy to navigate, it's easy to see, easy to query. We get reports. It's easy to use.

What needs improvement?

I'm not quite sure what features I would like to see in a future release. We haven't explored everything in the product yet. We're able to pull out of it what we need right now.

What do I think about the stability of the solution?

We haven't had any problems with stability. We pretty much implemented it with a brand new solution - we implemented it at the same time as a data center refresh we just went through. We're really looking to be able to take it to the next level and put some micro-segmentation into our data center and this tool will help us do that.

What do I think about the scalability of the solution?

Scalability has not been an issue at all. Since it's a brand new build, I'm not quite sure yet because we haven't had the need to add additional servers or additional VMs. But I don't anticipate any challenges there.

How is customer service and technical support?

The technical support has been great. We have vendor support as well as technical support with VMware. We really haven't run into too many challenges with this product at all so I can't say that I've even had to call tech support yet on it. It has been running pretty flawlessly.

Which solutions did we use previously?

We had a previous version of the hardware - I'm not going to say who the vendor was - but we had a previous hardware implementation that had to be pulled out and then we had to bring in a newer version of it because it did not meet our needs.

We went with this solution because I was working with that vendor when they actually made good on the deal and made it more attractive for us to stay with their solution instead of going to bid again.

The most important criterion when selecting a vendor is the ease of working with them. Honesty, communication, obviously. We want them to let us know if there are any pitfalls, anything to give us a heads-up on, we'd like to hear that. We've had some problems in the past with some vendors that didn't disclose everything and that caused some challenges. We are definitely looking to work with vendors that are trustworthy.

How was the initial setup?

The initial setup was very straightforward. A big reason why we come to these shows, like VMworld 2018, is to get some more knowledge and training and talk with the professionals. We worked with VMware on the setup, and with our network engineer and our sysadmins. With their help, it was pretty easy to implement, no challenges there.

What other advice do I have?

I would rate it an eight out of 10. It's not a 10 because of our experience with the vendor. I believe the product is a great product and, obviously, the VMware applications that we're using, we have had no issues with them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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