Auvik OverviewUNIXBusinessApplication

Auvik is the #2 ranked solution in our list of top Network Troubleshooting tools. It is most often compared to LogicMonitor: Auvik vs LogicMonitor

What is Auvik?

Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.

Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial

Auvik Buyer's Guide

Download the Auvik Buyer's Guide including reviews and more. Updated: September 2021

Auvik Video

Pricing Advice

What users are saying about Auvik pricing:
  • "Their licensing model is basically per managed device. You pay X amount per managed device, and managed devices are limited to switches, routers, firewalls, and wireless LAN controllers. So, the only things that we pay for are our switches, routers, firewalls, and wireless LAN controllers, but there are orders of magnitude more devices that Auvik manages that we don't pay for. It also manages servers, workstations, and phones. Auvik will gather KPIs from anything that is connected to the network if it can be managed via a standard like SNMP or WMI. There are no costs in addition to the standard licensing fees."
  • "Its pricing is very reasonable. We had looked at other solutions where you pay based on the amount of traffic that was filtered through and analyzed. With Auvik, we pay by a billable device. We're not paying based on every single device we have. For one of the locations I have, one network element would likely be a billable device. So, every billable device has a network element, but not every network element is a billable device. If I have a location that has 50 network elements, then maybe 30 of them are billable devices. PCs, VoIP phones, and access points are monitored at no charge."
  • "The cost for all the devices that we were billed at in my last job was about $2500 annually. It wasn't much. It has the most reasonable pricing as compared to any product out there. I can't complain. It is amazing. It allows me to bundle inside the package what I charge customers per user per month. I don't charge them per device anymore. That's not how we do things in the industry. It is per user per month. The way Auvik is charging us allows me to do it. For example, if they charge $250 for a certain number of seats, I'm just going to write the costs onto per user per month. I have a few leftover licenses to use, which allows me to go out and make some more sales and give some freebies at some shows. So, it makes me very flexible. I am very happy with it. It is billed by network devices. You could choose which billable device you want. What is really nice is that if you don't want one switch to be billable and the other one to be billable, you can do that. You just won't have the features that the billable switch has, which isn't horrible. Sometimes, you don't need that. What I'm really happy about is that Auvik doesn't force things on you and doesn't say, "You have to have all of this," and that's a great business model."
  • "It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes."
  • "The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device."
  • "As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced."

Filter Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Bobby Wittenberg
Network Engineer at GNCU
Real User
Top 20
Incredibly easy to use, cuts our resolution time, and automatically takes care of configuration management and backups

What is our primary use case?

I used to work at a managed service provider, and we needed a network topology mapping solution and discovered Auvik. So, we tried it out, and then we used Auvik until that MSP was bought out. I left the MSP world and became a network engineer at Greater Nevada Credit Union, where I'm now. We pretty much use it for topology mapping. We use it for mapping out the network and then monitoring the availability of the network infrastructure devices. There is also alerting whenever there are problems. So, we basically use it for monitoring, alerting, and troubleshooting. We also use it for… more »

Pros and Cons

  • "It is useful for configuration management and automated backup. It is one of my favorite features because it is low-hanging fruit, and it is easy to accomplish, but on a network where we've got infrastructure devices in hundreds, it is an arduous task to keep on top of. Auvik does it all automatically, so that's probably one of my favorites because it is important, and it just does it automatically. I don't even have to think about it."
  • "Currently, with Auvik's support, I'm troubleshooting some of the information gathered on Cisco devices through SNMP V3. Auvik is not able to pull some of the important information that it uses to draw the map, which is kind of shocking because it is Auvik. So, it is their platform, and it is monitoring Cisco devices, which are obviously very prevalent in the world. Auvik is having a hard time gathering such important information over SNMP V3, which is a networking standard, and on super popular device brand and model. They're actively working with me on that piece. It seems that network device management using SNMP V3 could use a little tuning."

What other advice do I have?

I would advise others to check it out. It doesn't hurt. They give you a two-week free trial. You can kind of just say that you want to try this, and then, you try it. There is no haggling back and forth with sales. They give you access to the platform for two weeks. For us, I had done the trial just to get it implemented, and then, they extended the trial for us free of charge for another two weeks so that we could get all the approvals in place to adopt the platforms and start paying for it. They make it super easy, so try it out. The automation of network mapping has enabled junior network…
SR
Systems Support Specialist at a government with 501-1,000 employees
Real User
Centralizes everything, backs up my configurations, and provides a map to see alerts for all locations

What is our primary use case?

We are using it for monitoring and troubleshooting. It is cloud-based, but the collectors always have to be on-premise. We must be using its latest version.

Pros and Cons

  • "One of the great things about Auvik is the shared collector mode, which is useful in an environment that has more than one physical location. We have 15 different locations, and I can have all of those locations pointing to one collector. So, all these locations are sharing this one collector, and I can get a map, which is way out on top of the map that you would see in Google maps, to see all my locations. I can see alerts on that map for any of those 15 locations. I can zoom in right there to the location, and from there, click on it. It is really handy."
  • "Most of the issues that I have had are related to the dashboard and wanting a bit more customization available through the dashboard because that's where you'll spend most of your time. Auvik is on the dashboard, and you can create and save these filters, which is great, but if I were to filter the map by all switches, the information below doesn't reflect the filter. I have to select the device within the filter, and then it starts to show the results. I can then see the dashboard of that device. If I were to filter by switches, I would like my top device utilization to only show me switches from my alerts and anything related to my map filter."

What other advice do I have?

When you're doing the trial, the trial is using your info. I would just say at least do the trial and see what it shows you and really explore all of the sub-menus. If you're looking for insight and alerting based on thresholds and health checks, it is definitely something worth looking at. It might take you some time to configure devices to communicate with Auvik, and then just let it do its thing and watch. It is a little difficult to say whether Auvik helps us in putting out fires before people or end-users even get to know that there is a problem. If you are at your computer and your…
Learn what your peers think about Auvik. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
534,468 professionals have used our research since 2012.
Andy Streske
Chief Executive Officer at Shield Technologies
Reseller
Top 20
Impressive network discovery capabilities, good integration with other tools, and flexible and reasonable pricing

What is our primary use case?

I'm one of the biggest Auvik fans out there. I have used it personally, and I have brought it to every single company since 2015 as a product offering or for the internal use case. I currently own a firm, and I am yet to talk with Auvik. When the time comes, I will absolutely be doing its implementation for my company, and I will be offering Auvik to my customers. I did its implementation for a company in the November of the last year. NetFlow was one of the biggest use cases, and it was for monitoring the type of traffic inside the network. We were also able to do a lot of Syslogging, and… more »

Pros and Cons

  • "Its network discovery capabilities are very impressive. The discovery piece is amazing. I don't know if they have an AI or some type of advanced intelligence inside of their program that helps with the discovery piece. I haven't seen anything that discovers products that well and is able to label them, tag them, and pull as much information about them. I don't know what drives that engine, but I'm just absolutely blown away by it. It is cool."
  • "Some of the automation pieces for discovery still need a little bit more improvement. I wouldn't mind seeing some more security features as that's the world we're driving into. I know Auvik probably wants to try to keep itself separate because that's its brand, but even if they brought on board another brand that was able to plug into them, it would benefit us. It would lower some more network security costs if as a company, they are a one-stop shop. They have already got the network piece going. If they improved in that area and focused a lot on that, they would gain me as a customer, and they would probably gain a lot of others."

What other advice do I have?

To anybody utilizing it internally, I would advise going through Auvik directly. You'll pay a little bit more, but you'll have the support as an IT staff unless you want to come through a company like me. Auvik has just recently opened up their company to accept companies that want to utilize it internally. As a consultant with the landscape that I'm looking at right now, I advise Auvik to keep pricing in the same way. I would advise taking your time and doing your implementation right the first time. You're going to gain more knowledge about your network, and the people coming after you are…
David Daniel
Director of Information Technology at a healthcare company with 5,001-10,000 employees
Real User
Top 20
Alerts us to high bandwidth usage or increased latency, enabling us to proactively react before users notice any impact

What is our primary use case?

We're in the healthcare industry and in our organization we have what we call a "backup machine" to be used in emergency scenarios. Should there be a brownout or internet service provider disruptions or any major catastrophe, we can move digital charting to paper charting for a certain duration of time. We have the Auvik probe installed on those backup machines, and it sends feedback back to the main Auvik dashboard where we monitor such things as ISP latency, devices on the network, and certain network elements like switches and access points. We also have a probe sitting in one of the… more »

Pros and Cons

  • "The alerting feature has been a very key piece for us, especially in the data center because we manage it ourselves... Within the data center, we have an RDS farm that all the users from the facility connect to. Whenever something may be slow, we can look at the alerting and it helps us troubleshoot whether the issue is at the facility level or at an infrastructure level."
  • "The deployment of the probe onto a particular device could be improved. That usually requires one of our level-two people to step in from the help desk team. It would be much better if it were a click-and-go deployment. What I would like to see in particular is the ability to download an MSI builder for a probe for a particular building. We would simply double-click and install it onto the machine and have it work. Having to roll through with the entire API key is a little time-consuming."

What other advice do I have?

The biggest lesson I have learned from using Auvik is that every organization should have something like this. From our perspective, it isn't very expensive, although in smaller organizations it might be considered more of a luxury. But every luxury has its benefits. All the aspects it helps us with make it phenomenal. It's definitely a "need," not a "want." I would advise making sure you have a very good, thorough count of the SNMP-enabled devices you have within your network. Also, be cognizant of whether you have any non-managed switches because you can't really get visibility into them…
Brian Rardin
IT Specialist at SES, Inc.
Real User
Top 20
TrafficInsights allows us to see interface utilization, both WAN-facing and LAN-facing, and provides historical data as well

What is our primary use case?

Our use case is to monitor and maintain not only our corporate headquarters, but all of our remote sites and embedded sites across our company. It's a SaaS application.

Pros and Cons

  • "Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related."
  • "It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot."

What other advice do I have?

My recommendation is that even if you have network experience, their product is vendor-neutral, so pay attention to the way that they do things. Even though it is specific to them, it's very easy to get used to the way that they have everything laid out. Take advantage of the training sessions and of all the meetings. Go through the certification course that they have and pay attention to the Knowledge Base. Everything that they have done shows that they actually care about what they're doing and what they like doing. They are there to help. They will bend over backward to help you. It does…
GB
Sr. Network Security Engineer at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Builds and updates network topology in real time, making that information immediately available

What is our primary use case?

I do internal IT for a company and I use Auvik for most of my daily tasks as they relate to firewalls, switches, and routing.

Pros and Cons

  • "One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much."
  • "The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect."
  • "The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists."

What other advice do I have?

Definitely go through the proof of concept testing. The results speak for themselves. It's a fully rounded product and everyone I know who has used it has been happy with it. When you're first deploying it, understand how you need to set up your locations. Otherwise, you're going to end up redoing work. If you're in a larger environment, you need a little bit of knowledge about where things are to be able to put stuff in the right places. If you're small, you can just drop it in and be super-happy with what it gives to you. Overall, compared to everything else out there, it's a solid 10 out of…
Donni Ugalde
Senior I.T. Systems Engineer at a tech services company with 201-500 employees
Real User
Top 20
With real-time and historical monitoring, we know when devices are offline or if there is high utilization

What is our primary use case?

The primary use case is network monitoring.

Pros and Cons

  • "Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."
  • "If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing."

What other advice do I have?

My team members aren't really using it. The other guy is kind of a junior IT guy, and I think it is still intimidating to him. My boss is a higher level engineer, but he is too busy managing to do anything technical. He just relies on me to tell him if there is anything he needs. He mostly wants the solution for the monitoring. He wants to know when a hypervisor module is failing or a hypervisor server goes down. If you don't put in the credentials, Auvik can't log in and grab those device backups. Once you put those in, then it is automated. It logs in and grabs the configurations. Although…
Jason Reid
Founder, Managing Director at AssureStor Limited
Real User
Top 20
Enables us to easily track our bandwidth usage that's going in and out of each of the data centers

What is our primary use case?

We're a cloud service provider, so we wanted a solution that would proactively be able to notify us of potential issues. We have four core cloud platforms that we provide. We wanted something that could look at both the network connectivity as well as the infrastructure and storage layers.

Pros and Cons

  • "The other element that it's helped us with is in predicting the future. And another thing that it allows us to do very easily is to track our bandwidth usage that's going in and out of each of the data centers. We've been able to use that information to trend and predict when we need to get upgrades in place. Funny enough, we have an order now where we're increasing our connectivity at one of our data centers tenfold and that's being driven because Auvik's enabled us to understand that we're rapidly approaching our threshold."
  • "It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."

What other advice do I have?

My advice would be to verify that it can cover all the devices that you want it to monitor. For us, it does virtually everything that we need and the odd exception hasn't caused us any major problems. We're still able to do basic monitoring. We just can't sometimes get the level of detail that we want. Go back to the environment and make sure that you understand your network and your network devices so that you can make sure that it's going to give you the value that you want. The biggest lesson we've learned from Auvik is that we had an assumption that because it talks to the devices and…
See 8 more Auvik Reviews