CA APM Reviews

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Anonymous User
Real User
Senior Technology Officer at BMO Financial
May 01 2018

What is most valuable?

The first line of defense; we know we have a problem. We never knew we had a problem until we got calls into the call center saying, we have this coming up from the customers. Before, the customers would pick up the phone and give a call to our… more»

How has it helped my organization?

Adding a layer with built-in some service level guarantees between the operations, development, and support, give us one of the key disciplines that this product has pushed us to evolve into. Previously, it was bunch of loosely built operations… more»

What needs improvement?

Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered… more»
Delbert Larsen
Real User
Senior Admin at Northwestern Mutual
Dec 31 2017

What is most valuable?

Some of the dynamic representation of the application layer. Some of the things that are starting to be interesting is being able to pull in and merge the infrastructure and… more»

How has it helped my organization?

In our organization, there is a bit of a learning curve of how to leverage the tool appropriately.

What needs improvement?

In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of… more»

What other advice do I have?

Depends on what they are implementing. If it is Java, I think it is a pretty good opportunity to use the product. If it is a .NET, it is not where it needs to be. At least, as far as… more»
Find out what your peers are saying about CA Technologies, Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: February 2019.
316,268 professionals have used our research since 2012.
Anonymous User
Real User
Senior IT Manager at a energy/utilities company with 1,001-5,000 employees
Dec 14 2017

What is most valuable?

The ability to have anything we want scripted feeding in there, and to add to it fairly quickly. So if we do see something that we need to change or monitor, we need to add something… more»

How has it helped my organization?

The executive dashboard we created gives a lot of visibility out there, so from that standpoint if somebody sees something go red and they say, "Hey, what's going on?" we have to be… more»

What needs improvement?

The APM SQL feature doesn't perform like we would like it to, and we actually have some open cases that are working through that. I know that's a new feature with 10.5, so it may be… more»

What other advice do I have?

My most important criteria when selecting a vendor have to do with the issue that vendors say, "Yeah we can do this, yeah we can do that." I want to see examples of where you did… more»
Hui Wang
Real User
Technical Service Owner for Monitoring at BCBS of NC
Jan 22 2018

What is most valuable?

The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not… more»

How has it helped my organization?

Currently, we are building a visibility dashboard which allows our level-1 and level-2 engineering teams to actually look at the events, and be able to designate which ones are… more»

What needs improvement?

CA has been very famous for the mainframe. I think that's actually the edge, by the way, for CA products, as there are many, many dotcom products that don't touch mainframes. I think… more»

What other advice do I have?

When selecting a vendor, the reputation is important. One of the things that we have been thinking is, how many of these dotcom vendors will exist three years from today? You see… more»
Mahendra Shetty
Consultant
Systems Engineer at a tech services company with 10,001+ employees
Jan 13 2019

What is most valuable?

In terms of end user experience, it is very useful. We use it to organize our client requirements, for example: * How many users utilize the… more»

How has it helped my organization?

It secures traffic through the HTTPS. There are a huge number of cipher suites which are enabled. Unfortunately, some of the cipher suites are not… more»

What needs improvement?

Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good… more»

What's my experience with pricing, setup cost, and licensing?

I'm not involved in the pricing.

What other advice do I have?

Consider the compatibility first, then consider the resources required, finally consider the applications that you will be monitoring. Then, you… more»
DanielAddo
Real User
Performance Engineer at Lowe's Companies
Jan 22 2018

What is most valuable?

CA APM makes our customers very happy with one of its most important features. It has a random transaction trace which gives our customers the ability to look at how their transaction… more»

What needs improvement?

My production environment is still way back in the versions. I am only trying a sandbox of the newer technology. I have not yet exploited what it can or cannot do to the fullest… more»

If you previously used a different solution, which one did you use and why did you switch?

In my current role, I came and the tool was already there. I was hired as a subject-matter expert on it, because I have had previous experience with it. I did not have to make that… more»

What other advice do I have?

The tool itself is a great tool. I will recommend it to anyone that wants to use it.
SolutionEng112
Real User
Solution Engineer at a tech company with 501-1,000 employees
Jan 07 2018

What is most valuable?

* The ability to see which component is problematic. * If they are meeting SLAs before it gets to production impacting customers.

How has it helped my organization?

Our development cycle has definitely improved as far as the turnaround time on fixes and improvements. The solution that gets put out is definitely… more»

What needs improvement?

I know they are working on a more dynamic agent that will be able to evaluate the application and instrument based on what it is finding. I think… more»

If you previously used a different solution, which one did you use and why did you switch?

Where I started with the company, we were seeing outages daily. No one could really track what the problem was at the time. Since implementing this… more»

What other advice do I have?

You need to really evaluate the data that you are getting and what is important to you. Where one product may do a really good job in providing… more»
ArnabMukhopadhyay
Real User
Enterprise Architecture Leader with 5,001-10,000 employees
Jun 12 2017

What is most valuable?

* Acts as a troubleshooting-like application * Deals with performance issues * Helps in trending, like the data mine, the load which is running on… more»

How has it helped my organization?

In the newer versions of the application, they had something called a Triage Map. That basically breaks it down from a service perspective. You… more»

What needs improvement?

Some of the reporting features. we are running maybe two versions behind, so we haven't explored the reporting functionality. I believe the latest… more»

If you previously used a different solution, which one did you use and why did you switch?

I have been here since 2010 and they have been using APM since. I really didn't have a APM solution, so this is the first time we've used an APM.

What other advice do I have?

They can surely give this try, but there are some other tools out there. When we implemented this back in 2009, there weren't that many competitors… more»
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What is CA APM?

CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.

CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.

Also known as
CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
CA APM customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip

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