CA APM Reviews

Filter by:Reset all filters
industry
Filter Unavailable
Company Size
Filter Unavailable
Job Level
Filter Unavailable
rating
Filter Unavailable
SeniorSeed92
Real User
Senior Service Assurance Consultant at a tech services company
Featured Review

What is most valuable?

Application triage is the most valuable feature. It gives precise insights about problems and leads to the root cause... more»

How has it helped my organization?

CA APM helps to identify problems and make faster decisions so as to re-establish the service in a precise way.

What needs improvement?

It would be very helpful to have transaction insights with a more transparent configuration. If we could have user... more»

What's my experience with pricing, setup cost, and licensing?

You need to think cost versus benefit. It is an investment and can address almost any application issues within many IT... more»

Which other solutions did I evaluate?

We did not use any other solution.

What other advice do I have?

You should consider using CA APM even in the cloud. CA is focusing to deliver full APM stack in the cloud and not just... more»
SeniorTe4977
Real User
Senior Technology Officer at BMO Financial
May 01 2018

What is most valuable?

The first line of defense; we know we have a problem. We never knew we had a problem until we got calls into the call center saying, we have this coming up from the customers. Before, the customers would pick up the phone and give a call to... more»

How has it helped my organization?

Adding a layer with built-in some service level guarantees between the operations, development, and support, give us one of the key disciplines that this product has pushed us to evolve into. Previously, it was bunch of loosely built... more»

What needs improvement?

Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What... more»
Delbert Larsen
Real User
Senior Admin at Northwestern Mutual
Dec 31 2017

What is most valuable?

Some of the dynamic representation of the application layer. Some of the things that are starting to be interesting is being able to pull in and merge the infrastructure and... more»

How has it helped my organization?

In our organization, there is a bit of a learning curve of how to leverage the tool appropriately.

What needs improvement?

In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of... more»

What other advice do I have?

Depends on what they are implementing. If it is Java, I think it is a pretty good opportunity to use the product. If it is a .NET, it is not where it needs to be. At least, as far... more»
Find out what your peers are saying about CA Technologies, Dynatrace, AppDynamics and others in Application Performance Management (APM).
295,587 professionals have used our research since 2012.
SeniorITbd1c
Real User
Senior IT Manager at a energy/utilities company with 1,001-5,000 employees
Dec 14 2017

What is most valuable?

The ability to have anything we want scripted feeding in there, and to add to it fairly quickly. So if we do see something that we need to change or monitor, we need to add... more»

How has it helped my organization?

The executive dashboard we created gives a lot of visibility out there, so from that standpoint if somebody sees something go red and they say, "Hey, what's going on?" we have to... more»

What needs improvement?

The APM SQL feature doesn't perform like we would like it to, and we actually have some open cases that are working through that. I know that's a new feature with 10.5, so it may... more»

What other advice do I have?

My most important criteria when selecting a vendor have to do with the issue that vendors say, "Yeah we can do this, yeah we can do that." I want to see examples of where you did... more»
Hui Wang
Real User
Technical Service Owner for Monitoring at BCBS of NC
Jan 22 2018

What is most valuable?

The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but... more»

How has it helped my organization?

Currently, we are building a visibility dashboard which allows our level-1 and level-2 engineering teams to actually look at the events, and be able to designate which ones are... more»

What needs improvement?

CA has been very famous for the mainframe. I think that's actually the edge, by the way, for CA products, as there are many, many dotcom products that don't touch mainframes. I... more»

What other advice do I have?

When selecting a vendor, the reputation is important. One of the things that we have been thinking is, how many of these dotcom vendors will exist three years from today? You see... more»
DanielAddo
Real User
Performance Engineer at Lowe's Companies
Jan 22 2018

What is most valuable?

CA APM makes our customers very happy with one of its most important features. It has a random transaction trace which gives our customers the ability to look at how their... more»

What needs improvement?

My production environment is still way back in the versions. I am only trying a sandbox of the newer technology. I have not yet exploited what it can or cannot do to the fullest.... more»

Which other solutions did I evaluate?

In my current role, I came and the tool was already there. I was hired as a subject-matter expert on it, because I have had previous experience with it. I did not have to make that... more»

What other advice do I have?

The tool itself is a great tool. I will recommend it to anyone that wants to use it.
SolutionEng112
Real User
Solution Engineer at a tech company with 501-1,000 employees
Jan 07 2018

What is most valuable?

* The ability to see which component is problematic. * If they are meeting SLAs before it gets to production impacting customers.

How has it helped my organization?

Our development cycle has definitely improved as far as the turnaround time on fixes and improvements. The solution that gets put out is... more»

What needs improvement?

I know they are working on a more dynamic agent that will be able to evaluate the application and instrument based on what it is finding. I... more»

Which other solutions did I evaluate?

Where I started with the company, we were seeing outages daily. No one could really track what the problem was at the time. Since implementing... more»

What other advice do I have?

You need to really evaluate the data that you are getting and what is important to you. Where one product may do a really good job in providing... more»
ITTechni9ef4
Real User
IT Technical Integrator Level Iv at a financial services firm with 10,001+ employees
Jan 26 2017

What is most valuable?

* Deep-dive application instrumentation allows us to diagnose application performance and availability problems. * Powerful querying capabilities of the metrics data. * Ability to... more»

How has it helped my organization?

It has provided application teams with another tool in the tool box to diagnose complex performance and availability issues. It also allows for the early detection of an issue... more»

What needs improvement?

While calculators are present, they don’t support the ability to create a custom calculation on a metric. To do this, a custom JavaScript calculator must be built. The dashboard... more»

What other advice do I have?

Having expertise from CA to help you with implementing CA APM is essential. It is also essential to understand that deep-dive instrumentation can have a significant impact on an... more»
Shaun Recco
Real User
Service / Resource Manager of Desktop Engineering at a financial services firm with 1,001-5,000 employees
Dec 25 2016

What is most valuable?

* Isolating issues, the dashboards, and the customization are the most valuable for us because they enable this tool to be used by multiple tiers. Let's say we don't know what the... more»

How has it helped my organization?

It sounds kind of corny, but it helps bring us together because when a problem strikes and it’s happening, there's the tendency to start finger-pointing at different groups. With... more»

What needs improvement?

There are a lot of improvements to be done. One particular area is in the area of automation. That's a big thing for me. * In my personal opinion, it's a bit of a weak point. I... more»

What other advice do I have?

Never be satisfied. Always ask for more, and always look for the next step. As long as the company's vision is really the future, then I think we're in good hands.
See 65 More CA APM Reviews

Articles

User Assessments By Topic About CA APM

Find out what your peers are saying about CA Technologies, Dynatrace, AppDynamics and others in Application Performance Management (APM).
295,587 professionals have used our research since 2012.

CA APM Questions

CA APM Projects By Members

CA APM Consultants

What is CA APM?

CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.

CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.

Also known as
CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
CA APM customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip

BUYER'S GUIDE
Not sure which Application Performance Management (APM) solution is right for you?

Download our free Application Performance Management (APM) Report and find out what your peers are saying about CA Technologies, Dynatrace, AppDynamics, and more!

Sign Up with Email