Cisco Wireless Room for Improvement

Himanshu Singhal
Sr. System Analyst at a university with 501-1,000 employees
One thing which we really don't like about Cisco is that it is very expensive. If we compare it to other brands like Ruckus or Aruba, it seems to be almost double in price. So that is a major concern. Recently, I have been looking for something comparable to Cisco which is a lower price. Cost is a major area because if you look at the technical features with other solutions, they seem to be the same in every feature, with no big differences. For example, if you support a 1.5k ACL with two parallel lines, others are supporting 2,000. It's not a major difference, but it is there. I think you can show that it as at par with the competitors. I would say that the product is best-in-class. The only thing is the price because whether you're a government institution or a private organization, everyone looks for the best price. If we just compare to the competitors on the financial side and we have to pay twice, then it's very difficult for us to go for something even if we know it is very good. So the price should be much less. Another improvement Cisco Wireless could make is if they provided a calculation document or study on requirements for wall thickness, signal range, switch location, etc. Additionally, I think it is already very advanced and potentially supports 5G. That is perfectly fine, but it would be good if they could increase their signal strength, because sometimes we face difficulty getting signals, even from a wifi access point in the next room. This goes hand-in-hand with the document I mentioned calculating the range area of the product, etc. There are international standards and/or limitations on that. View full review »
Ravi Ramachandran
Senior Manager - Pre Sales at Emarson Infotech Pvt Ltd
I think the technology is already at a level where it's good enough. In some ways, it's better than wired. But there is always a backlash when it comes to lack of accessibility. It's not the solution itself, as much as how it's deployed. The product could be improved with interference reduction. Because wireless frequency interferes with microwave or Bluetooth technologies, which are hindrances to a genuine wireless connection. A lot of users still use legacy wireless adapters and they do not experience the speed that they could get using the latest technologies. The number of devices on the market makes wireless communications complex. If the problem of interference could be reduced it would further improve utility and ease of system design. View full review »
Solutions Architect at a computer software company with 201-500 employees
We are looking for more interaction with end-users and need to use the engagement feature that is provided in the new series. We want interaction between the end-users and the software that we are deploying. Therefore, an integration that would use a user's mobile devices through some sort of engagement API would be a good enhancement. We don't actually use the features to their full potential yet. We're always exploring the features to see what we can add. It would be great if, even if the solution is degraded, security-wise, if it could be integrated without extra overhead for the systems or wireless administrators. View full review »
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,495 professionals have used our research since 2012.
Senior Network Engineer at a tech services company with 11-50 employees
Improvements can be made in the wireless connectivity. Particularly, the wireless, rods and, microchips and other access point components. I think that Cisco can improve its product line. Additionally, improvements can be made to the telemetry. The licensing gets in the way here. It makes it impossible to record the different flows across the wireless network. View full review »
Terry Malensek
Network Architect at Summa Health System
The most difficult part of the solution is us juggling everything. There are eight access points that we have to deal with. They have a tendency to age out. After five years, they go off sale. Then, five years after that, that they're out of support. Usually, when you get a new access point, we have to get to a certain version to get everything to work. However, on top of that, the ones we had 10 years ago are no longer functioning. They make it a complicated battle to try to keep your equipment at proper revisions, all at the time. They kind of force you to upgrade now. Apple is definitely causing a lot of issues by turning on more security features on its equipment. It is causing more problems on the business side. One is what they call a randomized Mac address that Apple has put out. As far as I know, Cisco doesn't have a fix for that. In other words, it's there to protect the end-user when they're on a guest network or they use randomized Mac addresses. We were trying to implement an employee group that would track the individual via the Mac. Now that it's rotating, we don't have a way to configure that. I need to figure out how to handle security features that product lines have that offer a non-standard type of security feature that is being turned on constantly by different vendors. iPad also gives us isses. They have it set up so that you don't see the Mac address and the wireless at all. You can't even track your device anymore. I just discovered that last week. View full review »
Shrijendra Shakya
C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
The regulatory domain seems to be hardcoded into the system and we need a simple way to change it in wireless APs. Power level improvements and increased antenna dBi are needed when compared to other competitor vendors like Ruckus and HP Aruba. The product pricing should be competitive compared to other vendors, as many products are coming up with good features like Cambium, Edge, and Core. The controller pricing is high compared to other vendors like Ruckus. Pricing should be lowered to target the SMB market, where many other vendors have dominance. View full review »
Cisco Network Engineer at a pharma/biotech company with 501-1,000 employees
It requires a few tweaks in order to stabilize it. Its portal is complex. Cisco solutions are complex in general. View full review »
Aws Al-Dabbagh
IT Manager at a tech vendor with 51-200 employees
Overall, it's a pretty good solution; however, it's end-of-life, it will be end-of-support in the next two years. The APs are also end-of-life. I was considering upgrading this year, however, we're planning to move to a new office and I don't want to buy new equipment just to install it in our current office, and then have to dismantle everything and move it to the new office. We just want to buy something that is useful for us. The model that we have is about eight or ten years old; I'm sure the marketplace has changed a lot since then. It's good but outdated, there are other features that could be better. The latest models, of course, have better WiFi capabilities. Our access points support 2.4 and 5 GHz. We're looking for the new AX or AC models for WiFi. I believe there is more speed with those kinds of connections. View full review »
Ibrahima Thioub
Technology Manager at International School Of Dakar
Everything is online NWEA TestTaker, Google classroom and courses. This is why we need to have better WiFi coverage. View full review »
Network and Security Team at a energy/utilities company with 201-500 employees
When you integrate a network access control with authentication with an ISE engine it's really complicated to put in place. Even if you're only using Cisco products you have a new algorithm and you have old material. For us, it's complicated because we have to maintain old parts or devices. We purchase new devices and we maintain several SSID which is not really recommended by Cisco. They prefer to have one and to dispatch based on the condition. View full review »
DPKO at a government with 10,001+ employees
The new GUI interface and the newer version OS are a little bit more complex than the older version, however, it just might take some getting used to. There's room for improvement when it comes to setting up 802.1 authentications, their user authentication with the AAA. It's too difficult and not intuitive. The solution is extremely expensive. View full review »
Diego Otheguy
Gerente DivisiĆ³n Plataforma at Sonda S.A.
For the customer, it would be ideal if the solution had more global reach. It's a bit complicated to explain, however. The documentation can be a bit confusing. It would be better if it was easier to follow. We're hoping that the solution will work well with 5G. In Latin America, Cisco is very expensive in comparison to other technologies. View full review »
Head of IT Infrastructure at a consultancy with 11-50 employees
I don't see any features that are really lacking. The technical support could be better. They aren't as helpful as they need to be when we run into issues. View full review »
Information Technology Executive
There needs to be an access point that is compact and more suitable for small and medium-sized businesses. We need an access point that can be easily managed in a big industry. As it is now, in a large organization, we would require perhaps 20 or 30 access points. Instead of this, if we had a high-range access point that is also cost-effective then it would work well. View full review »
Network Engineer at a retailer with 10,001+ employees
In general, the solution completely meets our needs. However, the wireless controllers themselves could be more reliable. When they work in high availability mode, we have had some issues with them. Sometimes the cluster dissipates, the primary controller fails and the secondary does not completely switch on reducing functionality. View full review »
Pawel Gawronski
Enterprise Architect at RB
I would like to see an improvement in the controllers of the solution. I would ideally like to have software defined WiFi as an additional feature, everything connected with LVMs, so basically to define networking; ADPs which would define the perimeter and a combination of PSDN and WAN, etc. I would also like to see the use of the PE market and functions. Authentication and authorization processes for guest users would also be a good additional feature. View full review »
Myo Thet Oo
Senior Operation Manager at ATG Systems
One of our customers complained about the ripple, that some of the data was incorrect. We opened a ticket and brought it to their attention that maybe some of the data was not correct. As of now, it has been two months since we opened the ticket and the issue still hasn't been resolved. View full review »
Supattra Smithsirikajone
Senior Technical Consultant at a tech services company with 201-500 employees
At this time, Cisco solutions integrate with other Cisco products. This is necessary in order for them to work completely. I would like to see better and easier integration with third party products. View full review »
Network Manager at Saudi Customs
The coverage should be better. There should be an option for a wireless bridge that can be used to join two access points. Technical support takes too long and is something that should be improved. It would be helpful if Cisco Wireless supported the Internet of Things (IoT). View full review »
Technical Support Manager at a tech services company with 11-50 employees
In the future, it would be great if the solution had a GPS feature that could have the ability through access points to locate cell phone users inside a local wireless network, for example in a stadium. View full review »
Information Systems Chief at a government with 10,001+ employees
The performance was poor in high-density areas, which is why we changed to Ruckus Wireless. Ruckus outperforms Cisco by a ratio of nearly four to one. The administration is difficult. View full review »
System Administrator at a manufacturing company with 10,001+ employees
The price should be reduced. It should be cheaper. View full review »
Technical Account Manager at a comms service provider with 10,001+ employees
The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal. View full review »
Fatim Zahra Berrada Lamine
Network Operations Manager at a tech services company with 51-200 employees
It would be great if it is compatible with other products. View full review »
Robert Duvall
President/Owner at RDC Networks
A mobile app would be great to see if the system is up, and some minor tools, but not to add or remove rules. Improvement here would be appreciated. View full review »
Henrik Stoklund
IT Architect at a manufacturing company with 10,001+ employees
Code stability is something that needs to be improved. View full review »
Phil Durgin
Owner at JOAT
Significantly reduce the licensing fees. View full review »
Senior Network Engineer at Best Buy Canada
I would like to see less dependency on other products such as ISE and Prime for certain implementations. View full review »
Dan Curtis
IT Infrastructure Architect at Plexus Corp.
The cost model is expensive. The new licensing has no added value and seems to be Cisco's effort to take advantage of customers. View full review »
Assistant Manager ICT at Fauji Foods Limited
Signal strength and range. View full review »
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
456,495 professionals have used our research since 2012.