Cisco Wireless Review

Identity PSK helps save SSIDs but software quality for Aironet Series APs needs work

What is most valuable?

Identity PSK helps save SSIDs.

What needs improvement?

The software quality could be improved, in particular for the new Cisco Aironet Series 2800/3800 Access Point which is pretty Linux-based.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We have encountered issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Tech support could be improved. It really depends on the TAC engineer you happen to have on the phone.

Which solution did I use previously and why did I switch?

Previously we used Cisco WiSM and then WiSM2.

How was the initial setup?

The initial setup was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

Never pay the full GPL price.

Which other solutions did I evaluate?

Extreme Networks, HPE, Huawei.

What other advice do I have?

This is still a reliable and useful product but other vendors are catching up.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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