Citrix ADC Pros and Cons

Citrix ADC Pros

Richard Hussain
Solutions Architect, Virtualization
One feature that works really well is the SSL VPN. It's very easy to set up and you can go very granular with it. You can define what user groups get what kind of access and the management overhead is very low.
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Flight9875
User at a logistics company with 1,001-5,000 employees
I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus.
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OMKaewsaenchai
Total Solution System Engineer at AMR Asia Co., Ltd.
For desktop application management, I recommend the NetScaler edition. This product is like a Swiss army knife. Citrix NetScaler ADC supports the education front-end.
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Learn what your peers think about Citrix ADC. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.
reviewer1323054
Principal IT Consultant at a tech services company with 10,001+ employees
It is a complete solution for those looking for an all-in-one.
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JackHsu
Technical Manager at a tech services company with 1-10 employees
This solution increases the backend network service performance, which is one of the things that we like the most.
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Vitor Arruda
IT Infrastructure Analyst at WEG
Helped us a lot with load balancing.
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Berk Sadik
Solution consultant at Demsistem Bilgi ve Teknolojileri Ltd. Sti.
Enables a Web service that offers persistent client-server connections, IP restriction, URL rewrite (such as remove "/assets/" path from client-side URL path), and cache for CSS or JS files... You can easily use the GUI to set up all these requirements on the same network device within 20-30 minutes. (If you do the same steps on CLI, it might take less time.)
If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you.
I would say the rewriting and redirection functions are must-have's for us.
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MakrandTare
Senior Manager at Vodafone
The load balancing is one of the most valuable features.
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Stu3219
Solution Architect with 10,001+ employees
Scalability is great. One of the best features of NetScaler is that it can scale out.
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reviewer1220262
Customer Service Engineer at a tech services company with 51-200 employees
The most valuable feature is load balancing.
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Citrix ADC Cons

Richard Hussain
Solutions Architect, Virtualization
The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified.
In every release - and it doesn't matter if it's a minor release or a major release - they keep moving things around and they keep changing the mechanism. So certain things can work in one version one way, and everything works really well, then when you upgrade it to the next version, it breaks everything because they have a new way of doing it.
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Flight9875
User at a logistics company with 1,001-5,000 employees
I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement.
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OMKaewsaenchai
Total Solution System Engineer at AMR Asia Co., Ltd.
Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation.
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Learn what your peers think about Citrix ADC. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.
reviewer1323054
Principal IT Consultant at a tech services company with 10,001+ employees
Too many bugs in the software and it's always difficult when you need to update.
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JackHsu
Technical Manager at a tech services company with 1-10 employees
Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good.
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Vitor Arruda
IT Infrastructure Analyst at WEG
Technical support sometimes takes a little longer because of the multilevel ticket priority.
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Berk Sadik
Solution consultant at Demsistem Bilgi ve Teknolojileri Ltd. Sti.
We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers.
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MakrandTare
Senior Manager at Vodafone
I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises.
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Stu3219
Solution Architect with 10,001+ employees
I would like to see more integration for single sign-on.
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reviewer1220262
Customer Service Engineer at a tech services company with 51-200 employees
The WAF component needs to be simplified so that it is easier to use.
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Learn what your peers think about Citrix ADC. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
418,116 professionals have used our research since 2012.