Citrix Virtual Apps and Desktops Pros and Cons

Citrix Virtual Apps and Desktops Pros

Rod MacCormack
Technical Team Lead at a energy/utilities company with 1,001-5,000 employees
In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore.
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Michael Bone
CIO at West Suffolk NHS Foundation Trust
Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic.
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Jim Grimm
Citrix Engineer at a legal firm with 1,001-5,000 employees
The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do.
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Learn what your peers think about Citrix Virtual Apps and Desktops. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
502,104 professionals have used our research since 2012.
Jeff Vincent
CEO at Lucid Tech Services
Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is.
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Reviewer78235
Manager of Virtualization Services at a university with 10,001+ employees
The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks.
We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost.
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Etienne Delfosse
System Engineer Windows and Citrix at a financial services firm with 1,001-5,000 employees
We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today.
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Patti Henderson
IT Director at a legal firm with 51-200 employees
The most valuable feature has to be the non-persistent desktop. If one of my users messes something up and blows away their desktop, it goes back to what it was originally, before they had an issue.
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JacquesBodenstein
Senior Engineer at a computer software company with 10,001+ employees
The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good.
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Guido Doberti
Manager - IT/Telecommunications at Banco Galicia
The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues.
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DimitarAlexov
CDO at SGROUP
This is a very stable solution which you can feel confident using.
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Citrix Virtual Apps and Desktops Cons

Rod MacCormack
Technical Team Lead at a energy/utilities company with 1,001-5,000 employees
I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities.
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Michael Bone
CIO at West Suffolk NHS Foundation Trust
Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered.
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Jim Grimm
Citrix Engineer at a legal firm with 1,001-5,000 employees
If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization.
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Learn what your peers think about Citrix Virtual Apps and Desktops. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
502,104 professionals have used our research since 2012.
Jeff Vincent
CEO at Lucid Tech Services
Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case.
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Reviewer78235
Manager of Virtualization Services at a university with 10,001+ employees
There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern.
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Etienne Delfosse
System Engineer Windows and Citrix at a financial services firm with 1,001-5,000 employees
In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V.
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Patti Henderson
IT Director at a legal firm with 51-200 employees
The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online.
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JacquesBodenstein
Senior Engineer at a computer software company with 10,001+ employees
The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising.
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Guido Doberti
Manager - IT/Telecommunications at Banco Galicia
The product advances really fast. For some customers, we need better backwards compatibility.
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DimitarAlexov
CDO at SGROUP
The product should expand its capabilities for integrating with other environments.
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Learn what your peers think about Citrix Virtual Apps and Desktops. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
502,104 professionals have used our research since 2012.