GEP SMART Alternatives and Competitors

Read reviews of GEP SMART alternatives and competitors

reviewer1251063
Sr. Manager, Procurement & Systems Support at a media company with 1,001-5,000 employees
Real User
Leaderboard
Dec 17, 2019
Provides us with more frequent, fresh spend data and alerts us about contract renewals

What is our primary use case?

We use it for everything from source to contract. We're not using any P2P, but we use it for all of our spend analysis, all our RFXs, managing and tracking savings, and we use the supplier database strictly for contract and other sourcing events. We also use the contract repository and have automatic notifications set up for 30, 60, 90, and 120 days for every contract.

Pros and Cons

  • "Spend gives us a way to put all of our spend in one area and use a category hierarchy to pull real-time spend data."
  • "It's really simple to use. That's one of the reasons we chose GEP over some of the others. It's very Google-like. On the homepage, you just type whatever you need. And there are tabs that can come up if you're looking for a certain word or phrase..."
  • "The loading of the contracts could be a little bit easier. I'd like to see a little bit more of AI brought in, to the point that it's actually reading the contract and automating some things, like expiration dates and renewal terms. That is an area for improvement."

What other advice do I have?

My advice is that it's "garbage in, garbage out" in terms of the data. You want to make sure your data is as clean as possible going in. Take the time, at first, to categorize with it in the spend module to make sure that your reporting is going to be as accurate as possible. There is always going to be clean up, things can always get better, but take the time and energy to make sure that, if you don't know what certain vendors do, and if GEP can't figure it out based on the invoices, that you go through it and do the manual work upfront. It will save loads of time later. The fact that it's a…
reviewer1254915
Associate Director, Sourcing and Contracts Technology at a non-tech company with 1,001-5,000 employees
Real User
Leaderboard
Dec 30, 2019
Gives us a single sourcing solution which helps to reduce redundancy

What is our primary use case?

There are two university systems within our state. In the two systems together, we have a total of 35 campuses. We use GEP SMART as more of an upstream, front-end procurement software. We don't have a full P2P installed. We only use it to facilitate requests for quotes, requests for proposals, and requests for information. When the sourcing event is done, we leverage the GEP SMART contract module to store fully-executed contracts. We also leverage the supplier management module, but that is only to facilitate sourcing events. We don't use it as a full supply-relationship management tool. We do… more »

Pros and Cons

  • "The biggest selling point for us was having the contracts repository centralized for both systems. People are able to search for a contract. Typically, before they go out to bid or engage with a supplier, procurement folks come into GEP SMART and they search for a contract and check to see if there is an existing contract in place."
  • "There are no mechanisms for them to check up on how they refresh their data. So oftentimes, when we go into the tool and we don't see something, we alert them and they say, "Oh, the data hasn't been refreshed, so we'll go ahead and refresh it," and then what we're looking for pops up. We should not have to be the ones to tell them they need to refresh. There should be a mechanism in place for that."

What other advice do I have?

Make sure you test every element of it and make sure any problems are fixed. We communicate with some of GEP's current clients and they don't do enough testing. After they implement it they start discovering things. So do a full testing and full vetting before you roll it out. Technology-wise, I would give GEP SMART 6.5 out of 10. But the people we work with there are awesome. They understand that they're behind on certain things. They pick those things up and, because they're still a little bit small, they're a nimble organization and are able to quickly mobilize their team and fix things or…