IBM Operational Decision Manager Overview

IBM Operational Decision Manager is the #1 ranked solution of our top Business Rules Management tools. It is rated 4.5 out of 5 stars, and is most often compared to FICO Blaze Advisor: IBM Operational Decision Manager vs FICO Blaze Advisor

What is IBM Operational Decision Manager?

IBM Operational Decision Manager is a comprehensive decision automation platform that helps you discover, capture, analyze, automate and govern rules-based business decisions. Anyone can work with it―from IT to business-line leaders. In seconds, it can authorize a loan, decide on a promotion or detect a cross-sell opportunity with high precision and customization. With IBM Operational Decision Manager, your applications will continuously remain up to date and well aligned with the changing business objectives of your organization. It is available in editions for both cloud and private cloud environments.

IBM Operational Decision Manager is also known as IBM Operational Decision Management, ILOG JRules, IBM ODM.

IBM Operational Decision Manager Buyer's Guide

Download the IBM Operational Decision Manager Buyer's Guide including reviews and more. Updated: November 2020

IBM Operational Decision Manager Customers

Odyssey Transportation & Logistics Corporation, Swiss Customs, Athletes' Performance, L_elo, Versicherungskammer Bayern

IBM Operational Decision Manager Video

Pricing Advice

What users are saying about IBM Operational Decision Manager pricing:
  • "We have a client who had a three-month ROI on this tool, just in additional sales, from sort of the next best action of what product that they should offer to their clients. ROI can be very quick with this product."
  • "We made a lifetime purchase. We purchased it by number of PVUs for our stage and product environments."
  • "It was not a large cost. It was a one-time cost."

IBM Operational Decision Manager Reviews

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JayBirchmeier
Partner at Acorn Solutions Group (acornsg.com)
Real User
Top 20Leaderboard
Jun 20, 2019
Enables business users to manage the business logic used in decisions such as fraud detection, marketing, and regulation compliance

What is our primary use case?

The primary use case is being able to expose business logic to non-technical users. This logic is traditionally hidden within code. ODM exposes the logic out to the business users for them to be able to manage it over time without IT involvement. I work with many customers across industries such as healthcare, insurance, finance, manufacturing and others. In every industry there are business decisions that involve complex logic. My customers are enabled to have their business teams manage this logic and to change their business rules on demand without IT involvement.

Pros and Cons

  • "It reduces operating costs because you are taking some of this work out of the high cost IT people, freeing them up to work on new initiatives and getting them out of maintenance mode. Now, the business people are the ones making business decisions on what needs to change. They are hands on making these changes."
  • "There is some promise of how decisions could take advantage of machine learning and artificial intelligence. That has been slow to develop. It is still not clear where the market will take it, but that is something that I am looking forward to down the road."

What other advice do I have?

It is enterprise scale and provides amazing performance. In a process or case, there is decision logic. Without this tool, the business logic oftentimes gets coded into those tools, and now, it's no longer accessible to the business. While it compliments business process management and case management, managing business logic is separate and abstracted away from those processes. However, the tool is definitely used in conjunction with them. Getting started with ODM can be a bit difficult without a little expertise. Most of our rules team have been working with it for a long time. In the end…
Prakash RaoShelke
Software Developer at a tech services company with 10,001+ employees
Real User
Jan 23, 2020
Rule changes used to take days but now they are done in near real-time

What is our primary use case?

Objective: The primary use case is being able to expose business logic to non-technical users. This logic is traditionally hidden within code. ODM exposes the logic out to the business users for them to be able to manage it over time without IT involvement. Before ODM, all the rules were configured on legacy systems we're transforming all this into a new set of technologies such as REST microservices, cassandra and with IBM ODM so that Business Users will be able to easily change the rules. Deployment is done on the client-side only. Business User can update rules through UI I have used it for… more »

Pros and Cons

  • "The most valuable feature is the deployment part because it is very easy to deploy. Even a businessperson or someone from a non-technical background can easily deploy it and the rules will work."
  • "The errors I get from time to time are not easy to debug or easy to understand. They are very vague because if a XOM file is missing or there is a deserialization problem, on the client's side I only get a 500 Internal Server Error. To learn where the problem is, I have to go on the Rule Execution Server and test it myself. The deserialization issue is very vague. The error messages should be more straightforward and easy to understand."
Find out what your peers are saying about FICO Blaze Advisor vs. IBM Operational Decision Manager and other solutions. Updated: November 2020.
448,542 professionals have used our research since 2012.
DataMana2ddf
Data Manager at a transportation company with 10,001+ employees
Real User
Jun 26, 2019
It is accurate and saves us time

What is our primary use case?

ODM tell us if customers are allowed to purchase specific tickets on our carrier. It is a lot easier to make decisions using this solution. That is what it does. It is a really good product.

Pros and Cons

  • "It has benefited our organization by having less coding changes. Thus, we save time and don't have to hire as many people."
  • "I would like to have integration of the user interfaces, and they are putting them together in the next version of the solution."

What other advice do I have?

We are really happy with it. It is easy to use. We have integrated this solution with other solutions. It was very easy to do, once we had a base to work with. It could help with compliance or governance issues. It just hasn't yet. We hope to use it for automation projects in the future.
CEOPresi51a9
CEO/President
Real User
Jul 1, 2019
Helps productivity and has reduced operating costs

What is our primary use case?

We use it for a cable company in a contract with Comcast.

Pros and Cons

  • "So far, the usability is great. It's also easy to set up."
  • "It hasn't totally helped our decision-making."

What other advice do I have?

It works. I would recommend trying it.