IBM Operational Decision Manager Archived Reviews (More than two years old)

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Real User
Architect at a energy/utilities company
Aug 20 2018

What is most valuable?

It's very business friendly and rock solid. We manage business rules within this product and the benefit is that businesses can manage these rules themselves.

How has it helped my organization?

The business owns the rules and they're taken away from IT, so business doesn't need to ask IT to implement them, and IT doesn't need to implement them. So the business owns their decisions and their rules, and therefore, finally, they take proper ownership, and model and maintain them properly. In… more »

What needs improvement?

One area for improvement is master data integration. That should be more fluid. The others are hierarchical drop-down lists, and hierarchical master data. We have a few hundred others that I have on the list.

What other advice do I have?

When looking for a vendor I want to have the confidence that they are competent and they have a proper team behind it, that they have a big team. So I know that in 10 years, the product will still be around, and we will not have to rebuild our solutions every two years because they change… more »
Real User
Systems Architect at a tech services company with 1,001-5,000 employees
Mar 25 2018

What is most valuable?

By using ODM, we get rules to our applications, then we get those applications to go to market a lot faster.

How has it helped my organization?

The effects of allowing business users to update business rules instead of IT are business users have a closer relationship with what rules they need and are able to make those rules a lot quicker in the tools that ODM provides than if an… more »

What needs improvement?

Get to the cloud.

Which solution did I use previously and why did I switch?

The decision to purchase ODM was made before I was hired on with my current company.

What other advice do I have?

If you are looking for a good rule solution that is easy to implement if you do your homework, which also has good support, then I would say go for IBM ODM. We are looking into using Decision Server Insights (DSI) within ODM going forward… more »
Find out what your peers are saying about IBM Operational Decision Manager vs. PegaRULES and other solutions. Updated: September 2020.
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Real User
Developer at a insurance company with 10,001+ employees
Mar 22 2018

What is most valuable?

The fact that I don't have to deal with business rules, and then our business partners deal with it. I'm a developer, so I don't have to deal with that kind of stuff. I just make the code, then our… more »

How has it helped my organization?

There are absolutely benefits to managing business rules with IBM ODM instead of hard coding them into our applications. They can change things on the fly and they don't have to deal with us in IT. If… more »

What needs improvement?

Merging. If merging could be just like SVN, that would help. It should be a lot simpler. That's the only thing I don't like about ODM, merging from our local computer up to the Decision Server. I feel… more »

Which solution did I use previously and why did I switch?

At the time, we were trying to use an IBM solution for testing, but it wasn't as easy as it could have been. Really, our rule authors, as we call them, we needed them to be able to just get them out… more »

What other advice do I have?

At this point, I would rate this solution a seven out of 10, because I see room for improvement. Regarding advice, it's great if you're going big. Just be careful about the merging.

Which other solutions did I evaluate?

My shortlist was Microsoft. There are so many bugs. It's a little bit annoying. They've gotten a lot better, but I am always a little wary about using certain application suites with them.
Real User
Technical Lead at a healthcare company with 10,001+ employees
Mar 21 2018

What is most valuable?

It's easy to build, easy to adopt for the business. Business can change those rules. I think IBM has done a good job in re-architecting the product with Decision Center as its centralized view, where the business can make changes to the rules dynamically. That's what I like most.

How has it helped my organization?

Hard coding was always a problem, because developers come and go, the teams come and go, the maintenance is always a challenge. You had to document those rules somewhere. If you work as a part of a specific solution, you have to document and maintain those changes every time you do. But with ODM as… more »

What needs improvement?

The initial set of features that I'd like to see are, for an IT guy like me to start building a rule, we end up using a lot of IT tools. But I think there should be more involvement by business. Business should be able to create those rules from scratch. I think Blueworks does it great. I think… more »

What other advice do I have?

With my current organization, because we have so many repeatable processes, repeatable requirements, I strongly feel we need to have a centralized ODM solution. We have had discussions with my leads and my higher-ups. ODM is in line, it is first in line. Obviously this is my preferred ODM solution… more »
Consultant
Executive Director Business Process at athenahealth
Mar 20 2018

What is most valuable?

Its ability to use decision tables to codify the rules and manage them better.

How has it helped my organization?

Its ability to untangle hard coded rules and put them in a more manageable structure.

Which solution did I use previously and why did I switch?

We have a homegrown solution. We are switching because it is not scalable nor performing as well as we would like it to.

What other advice do I have?

Most important criteria when selecting a vendor: * Scalability * The ability to migrate away from having developers be the only ones able to create rules. * The ability to free up our resources to look for other sources of rules which… more »

Which other solutions did I evaluate?

I came in at the very end of the decision-making process and do not know who was evaluated.
Rajeev Lochan
Consultant
BRMS Specialist (IBM Ilog, Drools, Corticon) at a tech services company with 10,001+ employees
Sep 25 2017

What do you think of IBM Operational Decision Manager?

What is most valuable?

Rules authoring and governance.

How has it helped my organization?

Very flexible for business users in terms of business rules authoring.

What needs improvement?

Designing orchestration.

For how long have I used the solution?

For more than eight years, I have used version 7.5 onwards.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

A six out of 10.

Which solution did I use previously and why did I switch?

No. However, I have used other rules engines.

What's my experience with pricing, setup cost, and licensing?

Little more costly than other business rules management system (BRMS) products.

Which other solutions did I

What is IBM Operational Decision Manager?

IBM Operational Decision Manager is a comprehensive decision automation platform that helps you discover, capture, analyze, automate and govern rules-based business decisions. Anyone can work with it―from IT to business-line leaders. In seconds, it can authorize a loan, decide on a promotion or detect a cross-sell opportunity with high precision and customization. With IBM Operational Decision Manager, your applications will continuously remain up to date and well aligned with the changing business objectives of your organization. It is available in editions for both cloud and private cloud environments.

Also known as
IBM Operational Decision Management, ILOG JRules, IBM ODM
IBM Operational Decision Manager customers

Odyssey Transportation & Logistics Corporation, Swiss Customs, Athletes' Performance, L_elo, Versicherungskammer Bayern