IBM Tivoli Business Service Manager Overview

IBM Tivoli Business Service Manager is the #10 ranked solution in our list of top Event Monitoring tools. It is most often compared to CA OPS MVS Event Management and Automation: IBM Tivoli Business Service Manager vs CA OPS MVS Event Management and Automation

What is IBM Tivoli Business Service Manager?
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

IBM Tivoli Business Service Manager is also known as Tivoli Business Service Manager, BSM.

Buyer's Guide

Download the Event Monitoring Buyer's Guide including reviews and more. Updated: March 2021

IBM Tivoli Business Service Manager Customers
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IBM Tivoli Business Service Manager Video

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Randall Hinds
Program Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
Real User
Top 20
Jan 8, 2018
The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool.

What is our primary use case?

My team discontinued use of TBSM and moved to its replacement DASH, in early 2017. Although we still rely on it as our fail-over/back-up Event Presentation console, we have moved to another vendor product that provide Event Analysis and Incident Isolation via automation.