OpenText Data Protector Initial Setup

MP
Individual Contributor at Unemployed customer

Here, we have only worked with business clients. We had worked with customers who had complications, and we had customers who were in the early stages of either a fresh setup or a very complex configurations going through the very old versions of an agent and also the different vendor-specific storage boxes.

Most of them are no longer supported. They have only worked on older versions, such as six, version six, or 5.5. 

Now they want to import the data into the new service, and we provided them with a solution to import the data. We were successful in one of the customer locations. We used to do fictitious R&Ds because we didn't have the platform to work out and be comfortable and confident in those concepts.

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Jeroen Vranckaerts - PeerSpot reviewer
System Engineer - Server & Storage, DBA at Audi Brussels

I rate the product's initial setup phase a three on a scale of one to ten, where one is difficult, and ten is easy. The product's initial setup phase is complicated.

The documentation quality provided by OpenText Data Protector is not as good as OpenText VIM.

The solution is deployed on an on-premises model.

The solution can be deployed in two weeks, though it was already in place and a part of our company's environment.

My company requires two people to manage the product's deployment phase.

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NN
Assistant Manager - Data Center at Bank of Zambia

It is easy to setup and I would rate it a seven out of 10.

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Buyer's Guide
OpenText Data Protector
April 2024
Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
JA
Senior Systems Engineer at a real estate/law firm with 1,001-5,000 employees

The initial setup was pretty simple for anyone technically minded.

We took these steps:

  1. Built a server to host the Cell Manager (Windows, Linux, or Unix)
  2. Installed the cell manager (Windows executable or Linux/Unix package)
  3. Entered the needed information
  4. Installed the needed components to the clients.

It only really gets complex when you start using integrations such as Zero Downtime backups or VMware.

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A. AhadAlam - PeerSpot reviewer
Head Of Systems Group at NCCPL

The initial setup is easy. I rate the ease of setup a nine out of ten. The deployment takes around half an hour.

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AH
Project Manager and Technical Consultant at a computer software company with 201-500 employees

The initial setup process for the solution is easy. 

The time taken for the deployment depends upon the infrastructure. If you have a lot of servers and storage, a lot of effort is needed to take care of the integration part of the solution. Veeam's deployment process is easier since it has a better user-friendly GUI. But, again, it depends on what the customer exactly needs.

Our company only needs staff members while carrying out any upgradation or migration processes.

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it_user567993 - PeerSpot reviewer
IT & BUSINESS SYSTEMS MANAGER at Meggitt

The setup was a little complex. You follow the steps, which are very logical and straightforward. However, once you get beyond that, you start to define your backup process and that's when you fall over. If you haven't put a lot of thought in that up front, such as defining that you want to perform disk-to-disk backup and then replicate to tape.

In our justification, we didn't make that clear. When we went to talk to our business distributor, we were then given our disk-to-disk setup. Then we wanted to change to disk to app, so we had to repeat the painful process again.

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Takashi Asano - PeerSpot reviewer
Sales Engineer at Palo Alto Networks

The deployment for Micro Focus Data Protector was easy.

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SJ
Enterprise Engineer at Computech Limited

The initial setup is straightforward if you understand Data Protector. The deployment takes around two days. You need a consultant for the deployment. 

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Sarvesh Rane - PeerSpot reviewer
Technical Support Engineer at Unified Data-Tech Solutions Pvt Ltd

I would rate my experience with the initial setup a nine out of ten, where one being difficult and ten being easy. 

It is very easy. 

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BL
System Engineer at Tarch

Setting up Data Protector is straightforward. I rate it 10 out of 10 for ease of setup. 

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Mangesh Masaye - PeerSpot reviewer
Manager at UPL

The initial setup in general was simple. However, if you want encryption, you need to install something else, and there are other models for reporting. This can get a little complex since it is not a single solution that gives everything out-of-the-box.

We have four or five guys from our backup admin team who work in here regularly.

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Andrea Trespidi - PeerSpot reviewer
Storage & Backup Engineer at a tech vendor with 10,001+ employees

The initial setup was straightforward. The installation manuals are well done and there are several setup wizards at our disposal.

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AM
Storage / Backup Administrator at Saudi Basic Industries Corporation

I was not there at that time. It shouldn't actually take much time, maybe a few weeks or one month.

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GK
Head of IT-Infrastructure at a construction company with 11-50 employees

Data Protector is quite simple and easy to deploy. The deployment is always the same. It's on a server, and the agents are deployed to the machines in a straightforward way. We have two engineers who deploy and manage all our backup solutions. 

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JW
Virtualization Systems Administrator at a university with 10,001+ employees

It was complex. We had a consultant in for several weeks to get us working. We needed to get the ZDB type, and virtual backups working. The file system backups were no problem.

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AK
Assistant General Manager at a computer software company with 5,001-10,000 employees

The solution's initial setup was easy, but it took two months to complete the process because of its poor technical support.

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NH
Director at Random Group Ltd

The initial setup is fairly straightforward because it was historically a Unix system. It takes about half a day to install. 

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Adil Mughanlinskiy - PeerSpot reviewer
Lead Backup Administrator at DreamArt Creative Agency

As for the initial setup, it's perfect for small- and medium-sized companies.

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EZ
Head of Virtualization and IT Services Area at a comms service provider with 1,001-5,000 employees

I've only worked with this particular company for eight months and they've had the solution for a number of years previous to my start. I did not play a role in the implementation and therefore can't speak to how easy or difficult the setup or deployment was for them.

I'm not sure how many people the company used for deployment or how many are needed for maintenance.

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SB
Project Team Lead at Microlink.in

For me, setting up Micro Focus is straightforward when it comes to the Windows platform, but somewhat more complicated on Linux because I am not very accustomed to Linux. 

It will generally take one month for the planning phase, then another month for testing, after which we can implement it and move it into production.

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it_user456630 - PeerSpot reviewer
Director Enterprise Solutions at Applied Computer Soultions

The initial setup was fairly straightforward. We did not have any difficulties.

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it_user330159 - PeerSpot reviewer
System Administrator at a healthcare company with 1,001-5,000 employees

For us, it was easy, as I had extensive previous experience of the product. I first used the product when it was called Omniback I, (not Omniback II). And, as stated we deliberately built the initial deployment as a drop in replacement for NetBackup in the Data Centre.

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XT
Backup Administrator Individual Contributor at a financial services firm with 10,001+ employees

The initial setup is quite straightforward, like Master Media Server. 

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AD
Datacenter Engineer at Al Ittefaq Steel Products Company

The initial setup is mostly straightforward. An example of a complex installation for me, would be Microsoft Exchange. Micro Focus Data Protector is still a bit of a gray area, but it's easier. It's not modular. You always need to copy the whole SAN in order for you to achieve success.

It's an easy deployment. It's a basic server from the client to the device. It's a little bit of a two-step pattern compared to the Symantec Back Exec deployment, which is the simplest way to install your backup solution. With Data Protector, there are a few additional steps. That said, implementation is easy once you know what you're doing.

The length of time it takes to deploy is approximately 45 minutes for a single server. With clustering, it might take two hours. Now with SAN storage, it might take you a half-day, due to the configuration.

Give me a basic set up, and I can do it within 30 to 45 minutes. I can set the servers up, install the binary, have it detect the media, and then I can deploy the agent and backup any machine.

I don't have the storage inside my server, the storage is connected somewhere else. Connecting the configuration, depending on how I presented the device to the Data Protector, could be 30 minutes to half a day.

For maintenance, ideally, one site should have three engineers. However, in our environment, I am the only backup administrator for five sites. I would say that's understaffed for the solution.

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it_user435672 - PeerSpot reviewer
IT Infrastructure Analyst at a manufacturing company with 10,001+ employees

The setup was simple, i.e., both the setup and the administration are simple. That's one of the advantages (maybe the only one) of the HPE Data Protector.

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it_user503607 - PeerSpot reviewer
Data Center Manager at a healthcare company with 51-200 employees

The installation was very straightforward. You simply:

  1. Point to a source to be secured
  2. Define a pool of media
  3. Define a backup device
  4. Create a schedule

Poof! You’re in business.

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it_user568137 - PeerSpot reviewer
Distribution Engineering Specialist at Saudi Electricity Company

I was somewhat involved with the setup. It was in-between straightforward complex. The initial configuration takes time, as does the customization and fine-tuning of the jobs.

We're doing a huge backup for SAP. We do a backup every 10 minutes of very critical data. We don’t do the whole backup, but rather the database log backup. This data is really huge. It took us time to fine-tune it and make it better. HPE assisted us with this process a year and a half ago.

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OmobolajiOlaloku - PeerSpot reviewer
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees

The initial setup was complex. It's because it's not user-friendly. I think they can work a lot harder at making the solution more intuitive. Deployment took about two weeks. For deployment and maintenance, we only needed two people.

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it_user354912 - PeerSpot reviewer
Assistant Consultant at Tata Consultancy Services

It was easy and there were no major difficulties.

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it_user568086 - PeerSpot reviewer
Data Security Manager at Aspen Insurance Group

The professional services department is excellent in terms of the setup and configuration. We updated the hardware technology to work with the software. I definitely couldn’t fault them in that respect. The issues are with troubleshooting and when you need support.

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it_user418371 - PeerSpot reviewer
Systems Administrator Staff / E4J with 1,001-5,000 employees

The initial setup was extremely straightforward. We have a great team of system engineers and they worked on getting the solution to run within our environment without any real issues. There weren't any real issues in getting the system setup and running.

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it_user330153 - PeerSpot reviewer
Technical System Analyst at a government with 5,001-10,000 employees

It's straightforward for me.

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OZ
Infrastructure Section Head at Citystars Properties

The initial setup was complex. It was not easy. Data Protector itself is easy to install, but sometimes when we re-install it, it doesn't work and some agents do not work properly especially for Microsoft and for Unix.

Our deployment was done in 2008 and it took two to three days to finalize our deployment, the agents, and everything and to be sure that all backups were working well.

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it_user334902 - PeerSpot reviewer
SAP Basis & Systems Administrator at a retailer with 1,001-5,000 employees

The initial set-up is very straightforward. Nothing special to be done, as it's got very friendly user interface.

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it_user567783 - PeerSpot reviewer
Systems Consultant at a computer software company with 501-1,000 employees

I've been involved in redesign and all the upgrades, not the initial setup. It's quite straightforward.

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it_user382596 - PeerSpot reviewer
Professional: Storage Administration at a tech services company with 10,001+ employees

Initial setup was straightforward.

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Andrea Trespidi - PeerSpot reviewer
Storage & Backup Engineer at a tech vendor with 10,001+ employees

The time it takes to set up a virtual machine with the software operating system is very quick if it's a new installation. But if it's an upgrade, it is quite difficult, because it takes time to convert the database to the new user. The performance of this product in the Windows platform is not great so we usually don't install it. With VMware, it is easy to attach the kit, the package ISO file. Then the setup is quite easy. In that sense, it's like the other products for this. It's probably more difficult than implementing in a network environment, with firewalls in between middle servers and clients, or between some manager and the new servers.

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AS
Head, IT Network, Security & Data Center at ARABSAT

I found the initial setup to be ok. I would not say simple or complex, but medium.

Our goal is to have the simplest possible solution that will work without extra effort.

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SR
Sr. Manager - IT Systems at a transportation company with 501-1,000 employees

The installation is pretty straightforward and simple. It's not too complex or overly difficult. A company wouldn't have any trouble setting it up.

The deployment is fast and likely you can have it up and running in a day.

You don't need a big technical team to handle deployment and maintenance. You might just need two people who are engineers. 

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it_user381594 - PeerSpot reviewer
IT Manager at a healthcare company with 1,001-5,000 employees

The initial setup was rather complex because we had many different systems to include. But in the end, everything went fine.

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it_user567924 - PeerSpot reviewer
IT Manager with 1,001-5,000 employees

Upgrading the solution is straightforward. We do it ourselves without any help.

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it_user567897 - PeerSpot reviewer
Senior Manager at Rolls Royce

It was so many years ago that I cannot say anything about the initial setup; but I do know that when we set up Data Protector in a new location, it works quite simply.

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JM
Founder at a comms service provider with 11-50 employees

The initial setup is straightforward if you know what you are doing. However, due to the flexibility, you may find that you need someone who can guide you in terms of doing the minimum that is required, instead of just over-configuring it. 

In 2010, when I started using it, the backups were actually failing every day, only to find that there were too many mismatching configurations due to the flexibility. 

The deployment process can take a couple of days. For us, we are a large environment. While the installation itself doesn't take long, the configuration will take time in terms of configuring the backup devices and making sure that everything is working. We need to test and then add new clients. Most of the time required is just to configure the backup devices, like the disks to the virtual tapes, and add that line. However, the installation itself doesn't take long. That part you can do in half a day.

There are just a few people managing the backup environment, however, there are a couple of hundred systems that are being backed up. In terms of the people, we have about five users who look after the environment. However, it's stable. They are not busy with the environment every day. It's just to manage backups.

In general, the size of the team needed to watch the system depends on the size of your environment. The platform itself doesn't need a lot of people. One person is enough. That said, just looking after backups is what makes you look for more people. Looking after the platform, we've been using one person for a long time. 

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it_user548295 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 1,001-5,000 employees

I wasn't directly involved but I think it was straightforward, because the integrator who did the installation was an expert.

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it_user567564 - PeerSpot reviewer
Infrastructure Manager at a mining and metals company with 1,001-5,000 employees

I've been involved in a few iterations of upgrades and that seems to have gone quite seamlessly.

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it_user405447 - PeerSpot reviewer
Systems Consultant at NIIT Technologies Limited

The initial setup was quite easy.

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it_user384222 - PeerSpot reviewer
Technical Consultant with 51-200 employees

The initial installation is straight forward. The complexity begins when the backup clients are added and backup jobs start to get configured. That’s when all the error messages start appearing.

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it_user381021 - PeerSpot reviewer
Manager, Technology Infrastructure at a financial services firm with 501-1,000 employees

One of Data Protector's key benefits is its simplicity. It may be the simplest product of this category to implement and operate.

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it_user567678 - PeerSpot reviewer
Recruitment Manager at Bank of Georgia

The initial setup was complex in terms of IT, the business, and our technical support. I think it is possible for us.

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it_user568185 - PeerSpot reviewer
Data Center Specialist at Atea Sverige AB

The initial setup was very straightforward.

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it_user568194 - PeerSpot reviewer
Head of Systems and Data Services at a financial services firm with 1,001-5,000 employees

The initial setup was straightforward.

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it_user567825 - PeerSpot reviewer
Infrastructure Specialist at a insurance company with 1,001-5,000 employees

I was involved with the setup and it was reasonably straightforward. You install Cell Manager, then you create distribution servers, and then you roll out to a virtual machine. It's a pretty straightforward process.

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it_user384924 - PeerSpot reviewer
IT Adminstrator at a insurance company with 501-1,000 employees

I'd say for a typical organization of our size, where you're not able to send someone on multiple training courses and make them the full-time "backup guy", it's probably going to be a project that requires external consultancy. There are very many moving parts. It's a complicated architecture with confusing and not-always-consistent terminology.

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it_user342660 - PeerSpot reviewer
Senior Systems Specialist at a financial services firm with 501-1,000 employees

The product is somewhat complex because of container object permission inheritance. Compared to a “normal” Windows software, it was a bit more complicated.

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PR
Operations Manager at a wholesaler/distributor with 1-10 employees

I have installed the solution myself. It was easy and took approximately 40 minutes. 

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it_user611967 - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees

The installation was really straightforward. Just check the integration and you are done. The only consideration is that you must have a really powerful profile to do all the installations.

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Yilak Yigezu - PeerSpot reviewer
CTO at united system integrators

The solution is easy to implement.

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NP
Alliance Manager at Berca Hardaya Perkasa

The initial setup was relatively easy.

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it_user380181 - PeerSpot reviewer
Backup & Recovery specialist at a manufacturing company with 501-1,000 employees

Reading the manual and following instructions will result in a working version.

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ZC
Project Engineer at Tunelec

The initial setup is complex. You have software to install on all of the machines and communication to set, including security communication. It's a delicate process, and it's not something common and easy to do. Normally we plan downtime with the customer. For a big enterprise, we take nearly a week to upgrade the solution.

Occasionally, we have problems when upgrading. Sometimes there's something that's not automated and you need a specialized person that can do the upgrade or the installation for you.

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it_user381045 - PeerSpot reviewer
IT Adminstrator at a tech services company with 501-1,000 employees

Initial setup was very simple. With GUI or Command Line Interface, it's just a few steps and the software is installed and ready for the setup the jobs.

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it_user10158 - PeerSpot reviewer
IT Technical coordinator at a engineering company with 201-500 employees

It's a very simple deployment on file systems, Exchange, SQL server, and VMware, and more difficult on SharePoint, SAP and Oracle, and even these difficulties are derived from the Applications architecture itself. It depends on how large is your backup scope; the wider it is, the more time you need to dedicate to the implementation of the product. However, the Initial set-up itself is not complex.

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HH
IT Project Manager at a media company with 1,001-5,000 employees

The initial setup was really complex. I am not at all impressed by this solution. It was difficult to find anyone here in Denmark to help us with the setup because my experience was that everybody was moving away from this solution. So we had to do the installation ourselves.

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TP
Technical Manager at ONE Corp.

The initial setup is very complex. It's hard to understand how the components work together and how each component is related together. I read a lot of information but I still don't really understand MFDP. I don't spend much time on it, therefore it's hard to understand. 

The information about MFDP is easy, but the application of it is not easy. When I deploy the software, I only understand it because I have written down all the information.

It just takes a few hours to finish the installation and the configuration.

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AA
Engineer at a computer software company with 501-1,000 employees

The initial setup was simple for me because I am experienced and have used Data Protector for many years. It takes one hour maximum.

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it_user437310 - PeerSpot reviewer
System Engineer with 501-1,000 employees

The initial setup is straightforward if you understand the architecture correctly.

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it_user381510 - PeerSpot reviewer
IT SysAdmin at a manufacturing company with 1,001-5,000 employees

The initial setup was complex and we needed support from HP to complete it.

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it_user339234 - PeerSpot reviewer
System Engineer at a government with 501-1,000 employees

It was mostly straightforward.

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it_user568026 - PeerSpot reviewer
Director and Information Technology Responsible at Liebherr

The initial setup was 12 years ago. That’s a long time ago.

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it_user366666 - PeerSpot reviewer
Operation Team Manager at a consumer goods company with 1,001-5,000 employees

The initial setup was complex.

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it_user339216 - PeerSpot reviewer
Administrador dedicado at a comms service provider with 5,001-10,000 employees

The initial set-up is very intuitive.

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it_user98628 - PeerSpot reviewer
Project Manager at a manufacturing company with 1,001-5,000 employees
Straight forward.

We use it for all our

  1. Oracle Database and applications
  2. File servers
  3. VMWare environment [SQL Servers, business & Intranet applications etc]

We had an issue during implementation of off-host LAN free backup of vSphere virtual machines using HP Data Protector. However that was mainly due to limited knowledge of the consulting company implementing the solution. After the implementation we didn’t face any issues.

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it_user330393 - PeerSpot reviewer
Director at a tech services company with 51-200 employees

It's pretty straightforward. It's never more than a few days, even in large environments.

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it_user389994 - PeerSpot reviewer
Storage Administrator with 1,001-5,000 employees

Once you understand how the pieces fit together, it makes sense. When we purchased Data Protector, we also purchased installation assistance. I'd certainly recommend that to get the setup right. Information transfer is very important.

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it_user321693 - PeerSpot reviewer
Infrastructure Coordinator at a tech services company with 501-1,000 employees

It was a little complex for everything, because it's the data-protector concept.

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it_user453399 - PeerSpot reviewer
IT Consultant at a aerospace/defense firm with 501-1,000 employees

Because of the version we were on, it was quite complex at the beginning.

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it_user402048 - PeerSpot reviewer
Systems support and operations manager at a retailer with 1,001-5,000 employees

The initial setup was straightforward and quite simple.

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it_user324942 - PeerSpot reviewer
Network admin/security at a government with 1,001-5,000 employees

Fairly straightforward when planned out and reviewed.

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it_user321039 - PeerSpot reviewer
Infrastructure Supervisor at a retailer with 1,001-5,000 employees

The first setup was complex.

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it_user487941 - PeerSpot reviewer
Diretor Tecnico
it_user320259 - PeerSpot reviewer
CTO Infrastructure, Tehcnical Support, & Operations at a healthcare company with 1,001-5,000 employees

It's very difficult to understand the interface initially. Without support, it is difficult to configure and understand the solution.

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it_user335142 - PeerSpot reviewer
IT Tekniker at a tech services company with 51-200 employees

It was straightforward.

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it_user334893 - PeerSpot reviewer
IT Systems Administrator at a tech vendor with 10,001+ employees

It's straightforward.

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it_user325044 - PeerSpot reviewer
Head of IT at a engineering company

The initial setup wasn’t that complex, because Data Protector recognized all the tapes automatically, and we could adapt some settings.

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it_user320148 - PeerSpot reviewer
Backup Engineer at a manufacturing company with 10,001+ employees

It was straightforward - very little hassle to get it up and running.

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Rami.chiha - PeerSpot reviewer
Principal Systems & Storage Engineer at a tech company with 51-200 employees

straightforward:

- install the cell manager

- install the clients

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it_user334896 - PeerSpot reviewer
Senior Systems Administrator at a comms service provider with 51-200 employees

Initial setup was straightforward.

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Buyer's Guide
OpenText Data Protector
April 2024
Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.