Micro Focus Service Manager Pros and Cons

Micro Focus Service Manager Pros

it_user567978
Head Of Servoce Operation Managememt
It's pretty well-structured in modules.
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Subramanian Gopalaratnamn
User at a tech consulting company with 10,001+ employees
It gives us better understanding and control of service management.
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Micro Focus Service Manager Cons

it_user567978
Head Of Servoce Operation Managememt
It needs good integration with the configuration database, that's lacking at the moment, It's not that good.
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Subramanian Gopalaratnamn
User at a tech consulting company with 10,001+ employees
Pure cloud-based native functionality is lacking.
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Find out what your peers are saying about Micro Focus, ServiceNow, BMC and others in IT Service Management (ITSM). Updated: October 2019.
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