Micro Focus Service Manager Pros and Cons

Micro Focus Service Manager Pros

Francois Blanc
Consultant at a software R&D company with 10,001+ employees
The design has been revamped in terms of GUI. The current interface is quite easy to read.
View full review »
IslamBayraktar
PPM Director at a tech services company with 51-200 employees
It can adapt to any process in the organization.
View full review »
reviewer1255740
Enterprise Service Management Head at a tech services company with 51-200 employees
Its flexibility and ease of customization are its most valuable features.
View full review »
Find out what your peers are saying about Micro Focus, ServiceNow, BMC and others in IT Service Management (ITSM). Updated: January 2020.
397,983 professionals have used our research since 2012.
Subramanian Gopalaratnamn
User at a tech consulting company with 10,001+ employees
It gives us better understanding and control of service management.
View full review »

Micro Focus Service Manager Cons

Francois Blanc
Consultant at a software R&D company with 10,001+ employees
The solution does not interface well with other products and is difficult to implement.
View full review »
IslamBayraktar
PPM Director at a tech services company with 51-200 employees
With the new version moving toward the codeless configuration is good, but it's losing flexibility.
View full review »
reviewer1255740
Enterprise Service Management Head at a tech services company with 51-200 employees
Their end-user interface and technical support features could be improved.
View full review »
Find out what your peers are saying about Micro Focus, ServiceNow, BMC and others in IT Service Management (ITSM). Updated: January 2020.
397,983 professionals have used our research since 2012.
Subramanian Gopalaratnamn
User at a tech consulting company with 10,001+ employees
Pure cloud-based native functionality is lacking.
View full review »
Find out what your peers are saying about Micro Focus, ServiceNow, BMC and others in IT Service Management (ITSM). Updated: January 2020.
397,983 professionals have used our research since 2012.