Trend Micro Apex One Valuable Features

Manager of Information Technology at a engineering company with 201-500 employees

The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined.

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Boris Rapoport
System Administrator at a manufacturing company with 1,001-5,000 employees

The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked. Also, the virus and malware attempts that were trying to attack the computer storage and stuff like that so the console is pretty intuitive, it's pretty user friendly. 

Managing the clients themselves, if, for example, I want to have different sites and laws. It's pretty easy to manage the clients and also to move them to different containers. The migration process itself is really easy from office scanning G to Apex One. It's just a few clicks to migrate the clients so the management is pretty good.

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Ian Keller

From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it. 

Then the other things that are really just as important as the technology like the people behind it. When you look at it from a support perspective, the Trend Micro people are exceptionally passionate about their business and their products. That translates into phenomenal service that you get, which I haven't experienced with any of the other vendors at this point in time.

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Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
501,818 professionals have used our research since 2012.
Sikendra Jena
Technical Lead Specialist at Hitachi Systems, Ltd.

We're an integrator. We have a business relationship with the company.

Apex One is a single agent that covers most needs and has a SaaS-based model, so we do not need any in-house set up to host this application. There will be no additional charges for those types of needs in that area. 

Product-wise it is perfectly fine. If you compare similar kinds of services from other competitors, you'll find you need to go for multiple licenses and multiple agents with other products. However, with Apex One, it gives one single solution, with just one agent and most of your problems are resolved. It's like a silver bullet.

The solution offers very good machine learning.

The solution is very simple to use and easy to deploy.

The solution is very flexible and works on multiple platforms as well as on servers.

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IT Manger at a engineering company with 501-1,000 employees

As a specialist and price management console, it's easy to manage. 

There is excellent multi-layer protection offered by the product. There are multiple layers of behavior monitoring, process monitoring, et cetera. The multi-layer aspect is actually one of the main reasons we chose this particular solution.

The initial setup is pretty straightforward.

We've found the stability to be very good.

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Sergey Apostolov
Network Security Engineer at S&T Bulgaria

We've just started the distribution of Trend Micro Products. We're at the start of the process. However, it's my understanding that it is a very complete solution.

With the DLP addition, it's quite a good product.

The complexity of the product is very good. It has a lot of features. It covers many items and different parts of intrusions.

The solution can scale quite well.

We've found the technical support to be very helpful overall.

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Manager Cyber Security (Technical) at a government with 11-50 employees

The general anti-virus on offer is the solution's most valuable aspect.

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Head of IT at a financial services firm with 11-50 employees

The ease of use is most valuable with Trend Micro OfficeScan. I value the security provided. We haven't had any specific incidents while using it. It's doing its primary job quite well. It is also well integrated with other Trend Micro Solutions that we use, via Trend Micro Control Manager.

I would emphasize the ease of use and the quality of operations.

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Sumanth Reddy
Solutions Engineer at a tech services company with 11-50 employees

Its ability to detect ransomware and malware is the most valuable. Its protection is also good.

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Vikas Ingle
Assistant Manager (IT) at a mining and metals company with 1,001-5,000 employees

It's a good product. The software is good. 

We have not been faced with any issues as far as antivirus, or anti-malware is concerned.

Along with the anti-malware, it has a built-in device control and DLP. We have been using that and found it to be very useful.

Previously, we were using OfficeScan and now it is Apex Central. The Smart Scan feature and the update frequency have improved. The antivirus updates used to be once or twice a day, now it's in real-time. Every two hours there is a new definition or there is a new pack, which is a good thing.

We also like that it has Advanced Threat Protection because it is a good feature.

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System Engineer at a comms service provider with 11-50 employees

Their real-time scan feature is excellent. It's proactively scanning every movement within the machine or the workstation. It's a very nice security feature.

The solution is largely stable.

The initial setup can be pretty straightforward.

The technical support is good. They have local techs that can assist. We don't have to worry about time zones, et cetera.

The solution offers good community support.

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Technology and Information Systems Manager at a construction company with 501-1,000 employees

The nice thing about this product is that there is no down time in terms of the backend having to be updated because of the cloud, so it's basically real time and the work stations can be updated externally as well. It doesn't require people being connected to the net, like our nomadic users. The client goes out and pulls the necessary updates directly from the cloud.

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Infraestructura & Seguridad TI at a pharma/biotech company with 51-200 employees

DLP is a solid feature in the product. I like it very much. It is very useful in our environment.

It is also a very stable solution. Their support is also very good.

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Senior Manager Information Security at a financial services firm with 1,001-5,000 employees

Trend Micro ensures the number of signatures is updated on time. If you have updated versions of signatures, they are built into the database quickly without wasting time. 

If you don't update your database in real-time, the problem is there can be zero-day exploits. Hackers or malicious attacks might get through. Trend Micro in that sense is a very good product as it allows us to have access to the database all the time. The security is excellent. That is the most valuable aspect.

Technical support is quite knowledgeable and helpful.

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Credits Incharge at a financial services firm with 201-500 employees

I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable.

In the case of ransomware files, artificial intelligence is used in some places to start encrypting the files. I like the fact that Trend Micro Apex One has an option to restart the process and back up the files that are being encrypted.

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Mohamed Farouk Zyada
Professional Services Manager at a integrator with 11-50 employees

Trend Micro covers many things. The solution right now is called EDR. It's a good solution and they have something called Suite that incorporates many engines like encryption, GLB, and antivirus.

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DSI at a museum or institution with 201-500 employees

I think the classic product, which is the endpoint protection, and the antivirus and security suite for the endpoint are all good.

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Sowjanya Mallela
Technical Security Consultant at a computer software company with 1,001-5,000 employees

Trend Micro is very good.

The performance is good and the control is user-friendly.

When comparing to other products, the console is much more user-friendly, and it's easy to implement.

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Operations Manager at a financial services firm with 201-500 employees

The most valuable feature of this solution is the threat protection functionality.

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Product Specialist at a comms service provider with 501-1,000 employees

Sometimes when I browse to a website, there will be malicious content and it will be pointed out by Trend Micro.

This product automatically scans my email attachments to make sure that there is no malware or any malicious code.

Another advantage is that the level of resources it consumes is not very significant. I can run a full scan and it won't cost too much in terms of resources, which is good.

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Harun Rashid
Presales & Implementation Engineer at a tech services company with 11-50 employees

I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee. 

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Anthony Jeyaraj
System Engineer at Connex Information Technologies

The most valuable features are the vulnerability protection and virtual patching.

This solution scans for vulnerabilities that can originate from anywhere around the world.

This is a product that is always up to date.

Integration with third-party products is supported.

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Executive at a manufacturing company with 11-50 employees

The most valuable feature is the behavior monitoring.

The interface is user-friendly. Even people without IT experience can easily make use of machine learning or predictive analytics.

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Harun Rashid
Presales & Implementation Engineer at a tech services company with 11-50 employees

The solution is a good product for endpoint security. 

The product has so many wonderful features. 

It is a user-friendly product for customers.

The solution has good smart protection capabilities.

The solution protects against any network security issues a client may encounter.

The predictive features are great. There are great predictive behavior analysis and monitoring.

Any unusual and unauthorized actions will be detected easily.

There's excellent data loss prevention to help prevent purposeful or accidental loss of data.

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Bernd Speckbacher
CIO at a manufacturing company with 201-500 employees

The most valuable feature is the antivirus. We don't use any of the other features.

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Assistant Manager – IT Infrastructure at a manufacturing company with 201-500 employees

We are using this as an antivirus solution and all of those features are helpful.

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Sahaya Albin
Assistant Manager at Virus Rescuers Services

The product offers almost all of the features the client expects from such a solution. What they have in the product should work fine without it affecting the system performance.

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Head of Pre-Sales at a tech services company with 51-200 employees

It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection.

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Network Administrator at a computer software company with 11-50 employees

The most valuable feature is that it's normal, and not for a specific server.

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VP - Engineering and Customer Solutions at a comms service provider with 51-200 employees

The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control.

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Manager at a consultancy with 1,001-5,000 employees

The most valuable feature is Vulnerability Protection.

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Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
501,818 professionals have used our research since 2012.