We were able to roll out important KPIs without IT involvement, while eliminating monthly spreadsheet work for senior staff
What is our primary use case?
Domo is being used in quite a few areas. We're using it for financial reporting and analytics. Basic financial reports have just the numbers, but those kinds of reports don't answer your questions. Questions like "why?" and "where are the problem areas?" So, we're using it for business analytics to get insight into our financial performance. We're a parts manufacturer, so we're also using Domo for tracking quality, including defects, warranties, and claims against the parts we manufacture. We're using it for sales planning to give business insight into industry trends that might affect our… more »
Pros and Cons
"The ease of use, overall, is one of the valuable features, as is the ease of setup. Other than making sure IT was aware of, and agreed with our proceeding, we did not need IT for any of the setup. The ease of setup is more valuable than you might think. The ease of configuring the security policies, setting up groups, and setting up personalized data permissions so that only certain people can see certain data — that stuff is amazing... Domo really is extraordinarily full-featured, but it's really easy to use."
What other advice do I have?
Domo even has a built-in Agile-scrum Kanban functionality. I don't want to say it's a lesson we've learned, because they've been doing this a long time, but it reaffirmed that while a lot of companies are still doing Waterfall, and the traditional "Where's your Gant chart and your Microsoft Project?" approach, I rebuffed that. Domo has upped that and I use a hybrid scrum, like Agile. The biggest thing that I learned was from our sister company that loaded Domo up first. They tried to boil the ocean. They used a traditional approach and said, "Oh, requirements, and we have these 50 reports we…