2019-11-28T06:06:00Z

What advice do you have for others considering Salesforce Platform?

3

If you were talking to someone whose organization is considering Salesforce Platform, what would you say?

How would you rate it and why? Any other tips or advice?

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1919 Answers

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Top 5Real User

Though a bit on the costlier side, it is the most trusted, if you are medium or large entity, go for Salesforce. I give 9 out of 10 for the tool.

2021-04-19T11:15:13Z
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Top 20Real User

I would recommend this solution to others. This is the right time to look into Salesforce, so it's going to be huge in few years. I am totally in love with this solution. Any issues it may have for example with integration are all minor when you compare it with the performance, scalability, and ease of use. I would definitely rate it a ten out of ten.

2021-08-06T01:52:30Z
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Top 10Consultant

We're using the enterprise version of the solution. I've done only four or five projects since I started my own shop back in 2010. Most of the projects which we have done are all for overseas companies. 80% are from the US and 20% are from the rest of the globe, including Australia, Canada, Europe, and the UK. I'd rate the solution at an eight out of ten.

2021-07-13T15:54:38Z
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Top 5LeaderboardReal User

We do not have plans to migrate. I rate Salesforce Platform as a nine out of ten.

2021-06-03T09:22:00Z
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Top 5LeaderboardReal User

We're just Salesforce customers. We don't have a business relationship with them. I'd rate the solution at a nine out of ten. We're mostly quite satisfied with the product and its capabilities. I'd recommend the solution to other users and companies. However, you need a strong team to manage it. You need to have suitable admins on hand to properly implement the rules.

2021-05-21T15:06:20Z
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Top 20Real User

Before using this solution, you must make sure that your processes are very clear. You should know what do you want from the CRM and what outcome you are expecting. The CRM itself is very easy to use and deploy, but you can also make mistakes while going back and forth. If you don't have complete clarity of what you want from the business standpoint, you will lose valuable time in customizing the stuff that is not required. You will end up measuring stuff that you don't really care about. That's why you need to know your needs and the outcome that you're expecting. I would rate Salesforce Platform a nine out of ten.

2021-04-22T15:30:27Z
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Top 20Real User

I would recommend this platform to others. I would rate Salesforce Platform an eight out of ten. It needs better pricing and reporting.

2021-03-07T16:40:26Z
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Top 20Real User

I would advise others to go with the base functionality first and then develop specific use cases for your expansion and customization. Try to leverage, as much as possible, the core capabilities without customization. Rely on configuration because customization is really expensive. The developers are expensive. I would rate Salesforce Platform an eight out of ten.

2021-02-20T00:55:07Z
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Top 20Real User

We are customers and end-users of the product. It's my understanding that we are using the latest version of the solution. I don't know the exact version number. I'd recommend the solution. It's worked well for us overall. I would rate the solution eight out of ten.

2021-02-19T14:11:40Z
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Top 10Real User

It's important to understand what you need for the short, middle and long term. Salesforce is a huge platform and might provide a level of functionality that you don't need. I would highly recommend implementation with a partner. It simplifies the process and if a company doesn't have the resources or people to administer the platform, it can effect the outcome. It's good to have a Salesforce administrator to assist when you need help. I rate this solution a nine out of 10.

2021-02-18T21:40:09Z
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Top 20Real User

I would recommend this solution. I am using it, and I am happy with it. I don't see any major issues. It is a great platform. I would rate Salesforce Platform an eight out of ten.

2021-02-15T10:29:44Z
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Top 5LeaderboardReal User

I rate Salesforce Platform and eight out of ten.

2021-02-05T08:47:00Z
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Top 5LeaderboardReal User

I can recommend Salesforce Platform to others with no hesitation. For a PaaS, all the infrastructure was in place. But when you begin with a new platform, you have to start from scratch at level zero and then keep on maturing. Thus, my advice to my team and everyone else is: don't complicate from day one. You start, make it simple, keep on using it, make sure it's working correctly and so on, and from there on out things are very easy for users. I would rate Salesforce Platform a seven out of ten.

2021-01-23T15:37:24Z
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Top 20Real User

I'm not sure of which version of the solution we're using. We're using both Google and Amazon clouds, however, I'm not sure where this version actually sits and if it's on one of those. I'm just a user. I'm not an integrator or reseller. I'd advise those considering the solution to ensure that the integrations are strong. We probably would have had an easier time if our older solution integrated better into this one. Overall, I would rate the solution at an eight out of ten. I'd rate it higher, however, we did have some challenges at the outset with the setup.

2021-01-07T09:34:49Z
author avatar
Top 20Real User

We're just customers. We don't have a business relationship with Salesforce. We primarily use the solution for internal use. We don't deploy it to clients. I'm not sure of which version we are using. It's likely the latest one. I'd rate the solution seven out of ten overall. It really is a fit for all business types.

2020-12-10T17:31:03Z
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Real User

I would rate this solution a six out of ten.

2020-07-02T10:05:59Z
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Top 20Real User

I would rate the Salesforce Cloud App at an eight out of ten.

2020-03-05T08:39:00Z
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Top 20Vendor

We're partners with Salesforce. I'm not sure which version of the solution we're currently using. We're a sizeable company and have 3,000-4,000 people using the solution currently. We're moving towards a different cloud due to a corporate mandate we'd like to have the opportunity to implement it there. There's a lot of training that needs to be done to get used to the solution and to get to understand all of the features on offer. To tackle this, we have asked the task force training candidate members to get everyone trained. Getting a good handle on the solution is very important. Before Salesforce, we used to use four to five disparate systems to manage all the customers. With Salesforce, we have been given one central source of tools. There are several departments that used to target customers separately and each of them was using their own systems for tracking. Now, with this one tool, there's only one type of invoice. It's streamlined everything in terms of billing and customer outreach. I'd rate the solution nine out of ten.

2020-01-29T08:35:00Z
author avatar
Top 20Consultant

I would recommend this solution to others and I will recommend that they use all the other SalesForce products. If their primary business use case is covered by Salesforce App Cloud, they should start there. If they have other business cases, they should definitely use other Salesforce products to see if that is covered. Additional features that I would like to see included in the next release is more integration with Google. On a scale of one to ten, I will rate this solution a nine.

2019-11-28T06:06:00Z
Learn what your peers think about Salesforce Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2021.
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