2014-06-09T14:15:00Z

What needs improvement with AppDynamics?

27

Please share with the community what you think needs improvement with AppDynamics.

What are its weaknesses? What would you like to see changed in a future version?

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2727 Answers

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Top 20Real User

At first, I thought it had a high learning curve. However, it's not so much. It's just different. It's different from all the other tools and it's just not as intuitive as it could be. I'm not sure how you fix that. For instance, the training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff.

2021-06-30T18:29:20Z
author avatar
Top 5LeaderboardReal User

There are too many installers available for this solution. There is a separate installer for many things, for example, .net. There should be one installer for each operating system, such as Windows and Linux. They then can let you choose what options that you want for that particular operating system because trying to find all the different pieces separately is more complicated than it needs to be. In an upcoming release, there could be better integration with the infrastructure. Currently, the solution is able to tell you where the problem is but it is not narrow enough. For example, it can show that the issue is in the data server and it took a certain time to process, but that does not necessarily narrow it down to the query where it actually was. You just know that the problem is within the database server. Sometimes it is very obvious it was the query, but other times it could be just that the server is light on resources. It would be beneficial if it could integrate more with some of the infrastructures to have the ability to correlate between the two to see whether the problem is actually with the code or it is a problem with the underlying infrastructure.

2021-05-19T12:11:12Z
author avatar
Top 20Real User

I have not been able to really spend time on the product itself. Developers are more likely to discuss if there are any shortcomings. My usage is quite limited. It would be unfair for me to comment on missing features. I don't spend enough time with the solution, exploring its capabilities. Nothing comes to mind in terms of lack of features. I haven't witnessed any aspect that I felt was lacking. The cost is an area of concern to me on that one. The cloud licensing needs to be improved. It's quite pricey. There are cheaper options other there - including open-source options.

2021-04-17T06:01:04Z
author avatar
Top 5LeaderboardReal User

The AppDynamtics on-premises platform is immature, and it does not scale. They need to improve the consolidation of agents for the agent's installation process. We would like to see one single agent to be installed and not multiple agents.

2021-02-10T13:08:44Z
author avatar
Top 5LeaderboardReal User

The agent deployment could be simplified by, for example, adding a GUI. Correlation should be improved. End-user monitoring should provide options for data collection, including using a JavaScript file or using a network request in the case of a mobile application. It should automatically upload the mapping file.

2021-02-09T19:13:44Z
author avatar
Top 20Real User

I am a monitoring administrator and one of the biggest issues is that it doesn't have a large environment for support. We work in a large environment with nine to ten separate controllers in different processes. We can configure but it cannot synchronize the data, so it has to be done manually. I felt that it's a bit complicated on the administration side. I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have. That would be very helpful.

2020-12-23T17:20:05Z
author avatar
Top 20Real User

At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software.

2020-12-22T07:07:39Z
author avatar
Top 5LeaderboardReal User

More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products.

2020-12-17T15:20:04Z
author avatar
Top 20Real User

AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation. The community support needs to be a little bit better. In the future, I would like to see the inclusion of better programming language options. This would allow for wider use, and make it more versatile.

2020-11-17T12:06:37Z
author avatar
Real User

Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy.

2020-05-13T19:47:00Z
author avatar
Top 10Real User

As per my experience, the drill-down feature can be improved at the class level. It should generate a report similar to what Oracle provides.

2020-01-28T05:44:00Z
author avatar
Top 20Real User

Upgrading application and machine agents on a large scale is a nightmare; we cannot push upgrades through the platform, meaning, manual upgrades each time a new major release is out. Each time we have a new major release, we need to do a Rollout. The Mobile AppDynamics app is a "Thing of the Past". AppDynamics should evolve the features presented by it; redesign it. Dashboards are impossible to read, and drilling down issues through it is impossible. The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents.

2019-07-29T15:01:00Z
author avatar
Real User

Rolling out version upgrades is a difficult job at times.

2019-06-11T12:34:00Z
author avatar
ExpertTop 5Real User

It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful.

2019-01-16T09:22:00Z
author avatar
MSP

What I would like to see might exist, but if it does I haven't seen it. I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well. It seems like a gimmicky feature, but for anyone who has to justify their budget within a larger area of the company, or to a client, it would be helpful. I don't want to have it in my face constantly, but I want to be able to access it when I'm looking at problems and have found a problem that I know I need to address. I could flag it off and have AppDynamics estimate how long a person would have taken to find that without it. That would give me a lot of leverage for justifying the existence of APM, which I really need. Also, I know this is a holdout, we saw this ten years ago, where APM products were starting to crosstalk between each other. I would like to see a return to that because we do use multiple products. I understand that some of the information is in silos, but some of it isn't. If some of this exists, I might have missed it, but I would love to have an integration where I'm looking through logs in Elasticsearch and I could click on my AppDynamics link, because they have a little module, type in the credentials and be logged into AppDynamics. And similarly with the AppDynamics interface: "Oh, look. This server is having an issue. Okay. All this is good info, but maybe I want to take a look in Grafana." I would click over and it would take me to that spot in Grafana: the same time frame, the same filters and place to get me to that particular server, or instance, or container, etc. I would like to see that cross-functionality with some of the more common tools. Most people run Elasticsearch or Kibana or similar things. Most people run a Grafana or something like that. I'm not expecting them to integrate with their competitors - that might be a hairy situation, although a nice one for us, on the consumer side - but if that type of integration was possible with some of the major, open-source, complementary products, that would be nice, and some of the commercial ones too. We saw that in the APM space ten years ago, a little bit. There were a couple movements towards that, but I haven't seen that since as much.

2019-01-13T09:57:00Z
author avatar
Real User

Transactions are not collected across the board. Your application needs to fail before AppD starts collecting deep metrics.

2019-01-04T23:33:00Z
author avatar
Real User

They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see. Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do. I do hope that they can improve on this.

2018-12-31T07:28:00Z
author avatar
Real User

Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from. I would like AppDynamics to be easier to navigate in.

2018-12-11T08:31:00Z
author avatar
Real User

The integration with cloud services is still pending with AppDynamics. We would like the product to be serverless.

2018-12-11T08:30:00Z
author avatar
Real User

The UI could use a little help.

2018-12-09T08:34:00Z
author avatar
Real User

I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible.

2018-12-04T07:57:00Z
author avatar
Reseller

Its cost: Most of the customers do not have enough budget to deploy the APM agent to their whole applications.

2018-10-11T10:22:00Z
author avatar
Real User

I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard. I would also like more flexible pricing: A pay-per-use model, rather than just a fixed-price model.

2018-08-28T08:04:00Z
author avatar
Real User

* IT department * Software production * Test environment * QA testing * KPIs of the business * Heatmap * An APM

2018-05-23T12:56:00Z
author avatar
Vendor

The cost is prohibitive.

2018-02-20T18:04:00Z
author avatar
Real User

The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see. We usually walk everyone through a few simple steps: * Click here to see errors and exceptions. * Click here to see what is causing response time problems. * Click here to view the timeframe of a past issue. * Click here to drill down into the root cause at the method level snapshot.

2017-12-02T15:36:00Z
author avatar
Top 5LeaderboardReal User

AppDynamics should try to find some measure of support or functionality in an SAP and Peoplesoft environments- however with the introduction of C++ agents- the PeopleSoft realm will be covered shortly. Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations

2014-06-09T14:15:00Z
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