2018-05-16T08:31:00Z

What needs improvement with VMware Workspace ONE?


Please share with the community what you think needs improvement with VMware Workspace ONE.

What are its weaknesses? What would you like to see changed in a future version?

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2222 Answers

author avatar
Top 10Real User

I don't see any such areas where we are lacking. I was just doing the evaluation of other products to see if they have something else. However, this isn't missing anything, even when you look at the competition. The pricing could always be better. It would be nicer if they were cheaper and more competitive.

2021-03-26T20:04:50Z
author avatar
Top 10Real User

They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration.

2021-02-17T19:40:50Z
author avatar
Top 5Real User

I would like to see some integration with native Microsoft products such as anti-value.

2021-02-11T11:34:48Z
author avatar
Top 10Real User

VMware is an expensive tool, and we are not using the complete platform. We are paying for a tool that we are not fully using. We need a specific tool that provides us with what we need. We have decided to switch to another solution that we are currently evaluating and doing PoCs for because we work on iPads only. I prefer to work with Jamf Pro because it is more specific to working with the iPad features.

2021-01-30T22:43:27Z
author avatar
Top 10Real User

The initial setup should be simplified. I would like to see further integration suites and user direct using IdPs such as Okta. I would also like proper integration in the field of endpoint security.

2021-01-21T19:14:41Z
author avatar
Top 10Real User

The solution needs to offer better training. We need to understand items such as third-party integration capabilities or new features before we start to work on a new implementation. Sometimes, this isn't clear and it can affect our work. The training that is available is quite expensive for us. They need to make it much more reasonable so that we can afford to be properly trained and informed. Technical support needs to be more responsive to our requests. If something happens on a weekend, we won't get any help until at least the next business day.

2021-01-16T00:08:33Z
author avatar
Top 5Real User

From an identity perspective, there is a lot of room for improvement when it comes to integration with other solutions. I would say it needs more capabilities in terms of direct integrations, including cloud identity solution integrations. Other areas of improvement are the synchronization functionality, as well as group management. I believe these areas could do with some polish. But beyond that, I wouldn't say anything else needs to be revamped.

2021-01-13T15:42:18Z
author avatar
Top 5LeaderboardReal User

Although it's supposed to be compatible with Chromebooks and Windows, we find that it's quite limited. I think it doesn't work properly with Chromebooks because you need a Google license to manage them. For this reason, we didn't end up using AirWatch with Chromebooks. The overall accuracy could also be improved. It's not accurate enough when it comes to sending items to end-users.

2020-12-30T14:51:59Z
author avatar
Top 10Real User

The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved. The cost of this product is a little high and should be reduced. There are a lot of interfaces and components, which makes the setup a little bit complex. If you have a lot of shared devices and want to have a mass deployment, then it is time-consuming to do. They have a feature where you can send out a code for enrollment under VMware, to obtain a user ID, but even with that, it has to be done one by one. You have to go inside and dig out the code, one at a time, and record it. It would be helpful if it generated a report so that you could use it to talk with the team. As it is now, it is not difficult but it could have been done better.

2020-10-07T07:04:35Z
author avatar
Top 20Real User

The app installer is something that they should really change. It creates a lot of confusion for the user. The app installer will notify you when an update is available, but it doesn't tell you what's going to be installed. So if you tell the user to update, they won't do it because if they look at the app installer, they're going to see that they have the latest version. They also need a different UI for the app installer.

2020-09-30T08:03:00Z
author avatar
Top 10Real User

VMware should develop an integrated platform for their security products to give a singular integrated and holistic view of the devices covered by different security products whether Workspace One or Carbon Black. Should also look at having a common end point agent to be deployed as an added advantage to customers who own both the products Workspace One as well as the recently acquired EDR - Carbon Black. Also, VMware should have a special support package for on premise setups so that the same value is realised by customers similar to cloud based deployment.

2020-09-15T11:13:35Z
author avatar
Top 10Real User

The main negative issue is the cost of licensing. In terms of additional features, it's hard to say because I know there are other options out there, add-ons and other things that are within workspace and available,but I haven't had time to investigate. We're not going to be supported after next year.

2020-09-08T09:09:00Z
author avatar
Top 10Vendor

Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add-ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace.

2020-09-06T08:04:35Z
author avatar
Vendor

The mobile device repository is somewhat difficult to manage with a large user base. I would like to see support for "remote wipe" in the case device of theft.

2019-04-23T02:35:00Z
author avatar
Top 5LeaderboardReal User

The accuracy of the management function has room for improvement. It's important to us because sometimes we send a profile to the machine and it's pending but doesn't reach. And we have to go manually and push it. Also, Chromebook management needs a lot to be improved.

2019-03-25T06:49:00Z
author avatar
Reseller

The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS, and Google are all at the forefront of cloud-based solutions.

2018-12-10T08:29:00Z
author avatar
Real User

In terms of the inventory management side, as in the invoice management, the stock management and the entire inventory of an organization is lagging a bit in comparison to Blackberry or other EMM solutions.

2018-10-29T15:46:00Z
author avatar
Consultant

I want to see VMware move the management to the cloud. For now, the management is the premise of our server, but we want to move it to the cloud.

2018-10-02T19:04:00Z
author avatar
Vendor

AirWatch has all the features. One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it's just a small need. They have set the bar very high already so that's the expectation.

2018-08-26T08:57:00Z
author avatar
Consultant

The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE.

2018-08-16T08:28:00Z
author avatar
Real User

MBM/MCM could be improved. MBM can support specific versions of development tools. If VMware would let the customer know this more clearly, we would not need to waste time explaining this and delaying the project. Also, the Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality.

2018-06-19T08:17:00Z
author avatar
Real User

We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us. There are features that we want like the ability to use Derived Credentials and things like that, which we can do with AirWatch, but doing so we move up into a different tier of licensing and the cost increases dramatically. To get the features we want, we can do the same thing with Microsoft Intune and we're going to see a product savings of over $70,000 a year.

2018-05-16T08:31:00Z
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