Asigra Review

Complex deployment especially around testing but easier to manage and administer than a tape backup

What is most valuable?

Backing up to the cloud

How has it helped my organization?

Replaced an ageing tape backup product and reduced administration.

What needs improvement?

Data encryption due to the speed of restoring multiple files

For how long have I used the solution?

6 months

What was my experience with deployment of the solution?

Limited issues around configuration and backup client on different platforms

What do I think about the stability of the solution?

Product would occasionally encounter issues when it impacted other software

What do I think about the scalability of the solution?

None encountered.

How are customer service and technical support?

Customer Service:

Very good indeed.

Technical Support:

Again, very good technical support

Which solution did I use previously and why did I switch?

Used a tape solution, cloud backup is easier to manage to and administer.

How was the initial setup?

Complex especially around testing.

What about the implementation team?

Through a vendor with a very high level of expertise.

What was our ROI?

2-3 years of reduced administration costs.

What's my experience with pricing, setup cost, and licensing?

£2k per month plus £5k setup.

Which other solutions did I evaluate?

No, this was the market leader and a proven technology.

What other advice do I have?

For large numbers of file restores it is advisable to also have an onsite NAS device for faster restore times.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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