Asigra Review

Complex deployment especially around testing but easier to manage and administer than a tape backup


Valuable Features

Backing up to the cloud

Improvements to My Organization

Replaced an ageing tape backup product and reduced administration.

Room for Improvement

Data encryption due to the speed of restoring multiple files

Use of Solution

6 months

Deployment Issues

Limited issues around configuration and backup client on different platforms

Stability Issues

Product would occasionally encounter issues when it impacted other software

Scalability Issues

None encountered.

Customer Service and Technical Support

Customer Service:

Very good indeed.

Technical Support:

Again, very good technical support

Previous Solutions

Used a tape solution, cloud backup is easier to manage to and administer.

Initial Setup

Complex especially around testing.

Implementation Team

Through a vendor with a very high level of expertise.

ROI

2-3 years of reduced administration costs.

Pricing, Setup Cost and Licensing

£2k per month plus £5k setup.

Other Solutions Considered

No, this was the market leader and a proven technology.

Other Advice

For large numbers of file restores it is advisable to also have an onsite NAS device for faster restore times.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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