Board Review

Eases access to data for report generation, resulting in faster decision making

What is our primary use case?

We use it across our entire business. We use it for financial data, we use it for inventory data, we use it for sales data, we use it for inventory transaction data. We actually use it across all those platforms. 

It's performing very well.

How has it helped my organization?

The benefit is the ease of access to the data to generate reports. That results in faster decision making.

What is most valuable?

The simplicity of loading data into BOARD. I've used other solutions that take a more technical approach to getting the data in. I think the ease of being able to get the data into BOARD is what makes it nice for people with a semi-IT background. 

What needs improvement?

BOARD 11 looks like it's capturing a lot. I would compare the wishlist to things that are in Power BI.

The example today, here at the BOARDVille 2018 conference, of the implementation by the city of Fayetteville: She's actually hosting her BOARD application to the website and allowing all the citizens in her town to use it. That would be nice, to be able to host your site and actually have BOARD be the driver of your site. So you could have anybody in your organization go to, for example, and then go through what you allow them to go through. So rather than having to go through the application, to be able to go to actually host it to a website.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We haven't had any real issues with the stability. We've had one issue where they had to come in and fix something that kept needing restarting while we're developing, but we've not had that issue in a while.

What do I think about the scalability of the solution?

There are no issues with the scalability. We're a medium sized company. I have worked for larger companies and smaller companies. I think it BOARD is pretty fast as far as data loading and processing. We haven't had any scalability issues.

How is customer service and technical support?

They're amazing, how quickly they respond and how well they partner with you.

How was the initial setup?

I wasn't involved in the initial implementation. 

Our IT does the upgrades, they're pretty seamless. If there is an issue, they let me know, but we haven't had any. As far as expanding from the initial implementation, that's what I do and that's been pretty seamless.

What other advice do I have?

I think the most important criterion when selecting is support. Once you create your relationship and implement, I think it's important to keep that relationship going.

I would give the solution an eight out of 10, because I think with BOARD 11 they're getting up to speed with a lot of the usability, the knowing how to use it without being taught how to use, making it more intuitive. But the reason I would say an eight and not a 10 is because - I do have a little bit of coding background - while it's nice that it's a user-interface development, could we speed it up if we could use code to actually develop faster, for people who would like that option?

My advice would be, know what you want before you purchase anything.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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