Extremely good customization possible with respect to local language support.
Symantec Identity Governance and Administration Review
Extremely good customization possible but there are stability issues if there isn't enough RAM.
Valuable Features
Improvements to My Organization
In our environment we have build separate environments and roles structures based on language and look and feel for their products.
Use of Solution
4 years.
Deployment Issues
Only minor issues.
Stability Issues
Sometimes, earlier only due to lack of RAM. Now it's stable most often.
Scalability Issues
Haven't faced any so far.
Customer Service and Technical Support
Customer Service:
8 out of 10.
Technical Support:7 out of 10.
Initial Setup
It was a little complex.
Other Solutions Considered
No other options evaluated.
Other Advice
Perform a pre-implementation analysis as to what level you would like to implement the solution (only role mapping/provisioning/AD sync etc) and to how it can meet your needs.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jan 06 2015
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Author
it_user178560
Assistant Manager at a transportation company with 1,001-5,000 employees
Vendor
Highlights
Word mining and risk campaigns are the most valuable features of this solution.
There are many valuable features within the solution. The product is easy to customize. It’s also highly secure.
I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so.
Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability.
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