Extremely good customization possible with respect to local language support.
CA Identity Manager (CA IAM) ReviewExtremely good customization possible but there are stability issues if there isn't enough RAM.
Valuable Features
Improvements to My Organization
In our environment we have build separate environments and roles structures based on language and look and feel for their products.
Use of Solution
4 years.
Deployment Issues
Only minor issues.
Stability Issues
Sometimes, earlier only due to lack of RAM. Now it's stable most often.
Scalability Issues
Haven't faced any so far.
Customer Service and Technical Support
Customer Service:
8 out of 10.
Technical Support:7 out of 10.
Initial Setup
It was a little complex.
Other Solutions Considered
No other options evaluated.
Other Advice
Perform a pre-implementation analysis as to what level you would like to implement the solution (only role mapping/provisioning/AD sync etc) and to how it can meet your needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jan 06 2015
Author
it_user178560
Real User
Assistant Manager at a transportation company with 1,001-5,000 employees
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