Symantec Identity Governance and Administration Review

Extremely good customization possible but there are stability issues if there isn't enough RAM.

Valuable Features

Extremely good customization possible with respect to local language support.

Improvements to My Organization

In our environment we have build separate environments and roles structures based on language and look and feel for their products.

Use of Solution

4 years.

Deployment Issues

Only minor issues.

Stability Issues

Sometimes, earlier only due to lack of RAM. Now it's stable most often.

Scalability Issues

Haven't faced any so far.

Customer Service and Technical Support

Customer Service:

8 out of 10.

Technical Support:

7 out of 10.

Initial Setup

It was a little complex.

Other Solutions Considered

No other options evaluated.

Other Advice

Perform a pre-implementation analysis as to what level you would like to implement the solution (only role mapping/provisioning/AD sync etc) and to how it can meet your needs.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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