Symantec Identity Governance and Administration Review

It's allowed us to implement compliance improvements. There's room for improvement on how components interact with each other and external components.

Valuable Features

  • Identity
  • Lifecycle
  • Provisioning

Improvements to My Organization

Compliance improvements.

Room for Improvement

  • Cloud integration
  • More flexibility and interoperability - how components interact with each other and external components

Use of Solution

I have experienced implementing previous versions of the product six years ago.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:


Technical Support:


Initial Setup

Quite straightforward.

Implementation Team

I’m part of a consulting team that does the implementation.

Other Solutions Considered

I’m aware on qualities of Novell (Netiq) Identity Manager and IBM Security (Tivoli) identity manager. It depends completely on business needs – for some cases one product will fit, for another cases another.

Other Advice

At first, a company should have an IAM strategy and clear vision. Then thorough a vendor comparison matrix to determine what product(s) matches what you need. Only then it will you have an understanding of whether to implement CA or not.

Which version of this solution are you currently using?

**Disclosure: My company has a business relationship with this vendor other than being a customer: We're business partners.
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