CA Identity Manager (CA IAM) Review

Policy writing and provisioning are easy, but should be improved


How has it helped my organization?

It has improved our user management. It is definitely streamlined.

What is most valuable?

Writing policies and provisioning are easy.

What needs improvement?

Policy writing and provisioning are easy, but should be improved. Provisioning has a dependency on Windows.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No, we have not.

What do I think about the scalability of the solution?

No, we have not.

How is customer service and technical support?

 I would say they are good, but there is always room to improve.

Which solutions did we use previously?

Yes, custom codes. It was not as reliable as CA Identity Manager.

How was the initial setup?

It was complex with lots of requirements.

What's my experience with pricing, setup cost, and licensing?

It is expensive, same as the other tools in the market.

Which other solutions did I evaluate?

I prefer Oracle Identity Manager, which is more stable. 

What other advice do I have?

Get the latest version and good architecture before implementing the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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