What is most valuable?
It gives us the ability to automate the IAM process.
How has it helped my organization?
- Automating the process for new employees, removing employees, and so on
- Self-service to grant access for applications and software
- Delegate some functions to the help desk
- Type group for some people with the same functions in the company
What needs improvement?
The provisioning manager could use improvements.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
9/10 Technical Support
Which solution did I use previously and why did I switch?
No previous solution was used.
How was the initial setup?
The initial set-up was standard.
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Good prices and services.
Which other solutions did I evaluate?
We did, but I don't know which ones.
What other advice do I have?
You should know well your company's HR processes and rules to control the automation process.
Which version of this solution are you currently using?
Find out what your peers are saying about Broadcom, SailPoint, ForgeRock and others in Identity Management (IM). Updated: July 2021.
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