What is most valuable?
It gives us the ability to automate the IAM process.
How has it helped my organization?
- Automating the process for new employees, removing employees, and so on
- Self-service to grant access for applications and software
- Delegate some functions to the help desk
- Type group for some people with the same functions in the company
What needs improvement?
The provisioning manager could use improvements.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
9/10 Technical Support
Which solution did I use previously and why did I switch?
No previous solution was used.
How was the initial setup?
The initial set-up was standard.
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Good prices and services.
Which other solutions did I evaluate?
We did, but I don't know which ones.
What other advice do I have?
You should know well your company's HR processes and rules to control the automation process.