CA Identity Manager (CA IAM) Review
Features have been improving with each release. The web service configuration should be improved.


Valuable Features

Connector Development (connector Express) and Policy Express enhanced feature which is improving every time with new releases.

Improvements to My Organization

Self service portal helps the user to manage approval, delegation, password management and its bulk task capability resolves lot of problem.

Room for Improvement

Custom connector, web service configuration and use.

Use of Solution

4 years

Deployment Issues

Easy, I can say it's the best on the market with small amount of manpower.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Good but more skilled people required according to geographical location.

Technical Support:

Good.

Previous Solutions

No previous solution used.

Initial Setup

Straightforward, as it was simple with few resources needed.

Implementation Team

Self implemented.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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