CA Spectrum Review

It has the ability to discover your environment and devices easily, however, the ability to import new MIBs needs to be improved.


Valuable Features

  • The ease of discovery of managed devices into the tool set
  • The ease of placement of managed devices into the tool set
  • The integration with CA Service Desk
  • Email integration

Improvements to My Organization

Since Spectrum is integrated with our Service Desk, implementation alerts generate a USD request which then fire off notifications to the responsible engineers.

Room for Improvement

The ability to import new MIBs and manage new devices.

Use of Solution

I've used it for nine years.

Deployment Issues

No issues encountered.

Stability Issues

Only if the server that hosts the application is restarted without bringing down Spectrum. If this occurs it corrupts the database and has to be restored from the backup.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

8/10.

Technical Support:

8/10.

Previous Solutions

Yes, we used TNG, which was impossible to manage.

Initial Setup

It was straightforward. It has the ability to discover your environment and devices easily.

Implementation Team

We used a combination of an in-house team and a vendor team. The expertise of the vendor team was good.

Other Advice

For network management, this application is by far the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful
1 Comment
Ravi SuvvariReal UserTOP 5LEADERBOARD

Thanx for sharing CA Spectrum Review

15 April 15
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