CA Spectrum Review

It has the ability to discover your environment and devices easily, however, the ability to import new MIBs needs to be improved.


What is most valuable?

  • The ease of discovery of managed devices into the tool set
  • The ease of placement of managed devices into the tool set
  • The integration with CA Service Desk
  • Email integration

How has it helped my organization?

Since Spectrum is integrated with our Service Desk, implementation alerts generate a USD request which then fire off notifications to the responsible engineers.

What needs improvement?

The ability to import new MIBs and manage new devices.

For how long have I used the solution?

I've used it for nine years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Only if the server that hosts the application is restarted without bringing down Spectrum. If this occurs it corrupts the database and has to be restored from the backup.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

Yes, we used TNG, which was impossible to manage.

How was the initial setup?

It was straightforward. It has the ability to discover your environment and devices easily.

What about the implementation team?

We used a combination of an in-house team and a vendor team. The expertise of the vendor team was good.

What other advice do I have?

For network management, this application is by far the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
author avatarRavi Suvvari
TOP 5LEADERBOARDReal User

Thanx for sharing CA Spectrum Review

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