DX Spectrum Review

It gives us insight in to our overall network communication, and it has joined groups together within our company to share information.


What is most valuable?

Without a doubt the most valuable feature of this solution is its scalability. This is what Spectrum is known for and it's delivered on this for us.

It's also flexible and is able to manage all device types.

How has it helped my organization?

It gives us insight in to our overall network communication, and it has joined groups together within our company to share information.

What needs improvement?

I'd like to see cross-landscape correlation. Right now, things are in individual nodes, and we'd like to be able to have them integrate or work together better.

What was my experience with deployment of the solution?

After the complex setup, we've had no issues with deployment.

What do I think about the stability of the solution?

This solution is extremely stable, and it has proven this across years of use.

How are customer service and technical support?

Customer Service:

Customer service has been outstanding. They are always there when we need them and we appreciate them.

Technical Support:

Technical service has been outstanding. They are always there when we need them and we appreciate them.

Which solution did I use previously and why did I switch?

There were three companies we looked at. Spectrum was chosen for its flexibility, for its ability to manage all device types, and ease of growth for our environment. Nothing scales like Spectrum.

How was the initial setup?

It’s complex, we had consulting on site for several years.

What was our ROI?

Which other solutions did I evaluate?

We also looked at IBM.

What other advice do I have?

We are very pleased with it. Plan, learn your environment, and plan the implementation. This is essential for success. Also, get CA support to help you document your environment before you start.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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