Symantec Siteminder Review

It provides a level of security that allows us to get on with our work. The initial setup was kind of cumbersome.

What is most valuable?

I really like the robust functionality that this solution offers, such as federation, OAuth, security, and multi-tenancy, just to name a few.

It really helps us and, importantly, it's very easy to use.

How has it helped my organization?

In regards to our organization, it provides a level of security that allows us to get on with our work.

What needs improvement?

The initial setup was kind of cumbersome as the instructions were not great. They should really improve this.

What do I think about the stability of the solution?

It has had its moments, but we deal with them and it seems to be getting better.

What do I think about the scalability of the solution?

Definitely scalable, no problem here.

How are customer service and technical support?

Mixed, as there are different levels of expertise and so the quality of support not consistent.

Which solution did I use previously and why did I switch?

Others in my company had done the due diligence because once you’re married to the product you cannot change. But I don’t think CA SSO is the best out there right now.

How was the initial setup?

It was complex and not at all straightforward. They really need to work on this.

What other advice do I have?

Just do your research. This is very important.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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