Cisco AnyConnect Secure Mobility Client Review

A necessary tool with good stability and a straightforward setup

What is our primary use case?

Most of our remote access is through Cisco AnyConnect. It's an onboarding process for us to make sure that we configure a laptop to connect to the client, to go through the client's firewall, and to get on there.

What is most valuable?

While it's very necessary as a tool, it's very much just set and forget. You don't have to think about it very much. It just works. 

Typically, the initial setup is very easy. 

What needs improvement?

All I care about is being connected and I know that we've run into versioning issues in the past.

For how long have I used the solution?

I have used the solution for probably at least five years.

What do I think about the stability of the solution?

The stability is fine. It's pretty standard, however, it seems like everybody uses Any Connect. It's like a pretty standard thing. It doesn't give anyone any trouble. 

What do I think about the scalability of the solution?

The scalability is okay. I'm able to use it with multiple clients and that element of it's just fine.

How are customer service and technical support?

I'm not on the IT side and therefore do not really deal with technical support. I can't speak to if they are helpful or responsive. I deal with my IT department. I never deal with Cisco.

How was the initial setup?

The initial setup is usually straightforward. It's not overly difficult. It's all in how things are communicated. If things are communicated in an easy way, then it's not an issue at all.

What's my experience with pricing, setup cost, and licensing?

I have zero exposure when it comes to licensing and costs. I can't speak to how much the solution is. 

What other advice do I have?

We're just a client and an end-user.

The solution is client-driven. We tend to work with different versions.

I'd advise users to have it installed as a standard app in your environment and establish it as a standard to connect to your clients or your vendors. Just make sure you put a policy in place.

I'd rate the solution at a nine out of ten. We've been happy with how it has worked for us overall. 

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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