Commvault Review

Scalable with good pricing and a reliable performance

What is our primary use case?

I both use the solution myself and provide services to my clients using the product. Mainly, I use the product for virtual machine backup, Office 365 backup, file servers, SQL Service, Oracle, et cetera.

What is most valuable?

The diversity on offer is very, very good. Everything is supported. It's great.

The product has a very close partnership with Microsoft with regards to the current implementation, and always has the latest support - or, rather, the support for the latest iteration of software provided by Microsoft or Oracle. It's excellent in that sense.

The solution has been quite stable. It offers reliable performance.

The solution is very scalable.

The pricing is quite good. We have no complaints in that area.

What needs improvement?

It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product.

It should be easier to implement for tech people. Right now, it's quite difficult.

For how long have I used the solution?

I've been working with the solution for 16 years or so. It's been well over a decade. I've got a lot of years under my belt with it.

What do I think about the stability of the solution?

The stability of the product is quite good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The product can scale. If a company needs to expand it, it can do so. There shouldn't be any issues.

We might have about 150 users on the solution currently.

How are customer service and technical support?

We've been in touch with technical support many times. They're okay. Just good, not great.

Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems. It's just not going to work.

How was the initial setup?

The initial setup can but a bit complex. It can be a bit difficult to implement, even for someone with a good amount of experience.

We have about 10 engineers that can handle the deployment and maintenance aspects of the product.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite reasonable and more than fair. It's not overly expensive.

What other advice do I have?

We are official partners with Commvault. I'm a consultant.

I would advise companies considering the solution to first check out a trial or a demo and to evaluate if it's the right solution for them. If you have a very diverse data center set up, then it's likely going to be good for you. They have a strong implementation of Office 365 backup capabilities. If a company is using 365, it's going to be quite useful.

Overall, I would rate the solution at a ten out of ten. It's quite robust and already has all of the features we need. Of course, its level of diversity has been great. We're quite satisfied with it overall.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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1 Comment

author avatarVladan Kojanic
Top 20Real User

When scalability needs to be discussed, everyone tries to justify the price of a product. What generates the price and some future development is whether you will have to buy certain segments later, later in the implementation. What determines the advantage for some solutions for me is that I know that later I can use all the possibilities that a solution offers me without the necessary additional tools or licenses.