Commvault Review

The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN. There's no impact to the network or users.

How has it helped my organization?

Backups happen over night instead of 3 days. Storage for backups has been reduced by 60%.

What is most valuable?

The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN. There's no impact to the network or users.

What needs improvement?

Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

As we have used and scaled out the product SQL integration with the companies automated scripts proved to be a challenge. The Work Flow feature is your only solution and therefor you end up with a mix of scripts then relying on the products work flow to run and return expected results allowing your scripts to then continue. Not a very clean solution yet.

How are customer service and technical support?

Customer Service:

Customer service is very good. They called back within 10 minutes of a request. They understood the issue and resolved it.

Technical Support:

Technical support is also very good.

Which solution did I use previously and why did I switch?


How was the initial setup?

Complex with several separate hardware pieces and software modules. Media Servers, SAN, Fileserver, Comm Servers, Fiber Setup etc. Not extremely hard but lots of parts.

What about the implementation team?

Vendor, I was not impressed with performance of vendor.

What's my experience with pricing, setup cost, and licensing?

If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go.

What other advice do I have?

The amount of hardware required to run the software and do the heavy lifting is this solutions biggest downside. In a time of reducing hardware being required to then add a media server a comm server a SAN and storage server and another media server. Well it's a bit overwhelming. Package it and create an appliance already.

If SQL heavy plan to use the work flow for your automated processes that involve Commvault.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Add a Comment

author avatarit_user649044 (Chief Information, Facility, Purchasing and Services Manager at Roma Metropolitane S.r.l.)
Real User

I agree with you about the power of SAN backup, we also have used workflow to backup Enterprise Vault.
Another interesting feature that we use is the S3 library to vault on cloud the deduplicated backup.

author avatarDan Gillman
Top 20LeaderboardReal User

We found are DBA's a little reluctant to rewrite the many scripts they had for backup. I feel a better SQL interface is needed to help with the preexisting scripts most companies already have in production.

author avatarit_user612825 (Systems Engineer at a tech company with 1,001-5,000 employees)

Commvault does have an appliance if customer's want to go that route and we can also use existing RMAN scripts for Oracle backups.For the SQL agent however there is now need for scripts really. The SQL agent handles all of that through VDI. Curious to know more about the SQL side...

author avatarit_user545850 (Infrastructure team leader - senior infrastructure analyst, storage and virtualisation at a construction company with 10,001+ employees)
Real User

Hi Dan. We had the same reluctance initially with DBAs for using the commvault agent for sql backups. Through persistence and hands-on usage they have now passed backups of more than 1300 databases fully over to our commvault solution. It saved them a tonne of time each day on checks and we're now starting to look at automating regular jobs such as qa refreshes through commvault workflows etc. If you can invest the time to expose the dbas to commvault a little more, it may be fruitful in the long run :)

author avatarDan Gillman
Top 20LeaderboardReal User

We created a workflow using the Commvault Workflow and was able to automate a number of daily processes. It's a great tool and works as expected.