What is most valuable?
There are a number of features that make this product to standout from other competing products:
- Easy implementation with scalable architecture
- Seamless HA capabilities with no issues
- Integrations with other products including both north/south bound capabilities
- NCM - Network Configuration Manager for Device level configurations
- Expert CA support for the product.
How has it helped my organization?
In our environment, I have implemented CA Spectrum in HA. There is also Spectrum SOI integration for alert forwarding. We have created global collections to group the infrastructure with policies applied as per requirement. Also the SANM (Spectrum Alarm Notification Manager) has proven to be very useful for managing critical devices and immediate action to be taken with email notification etc.
What needs improvement?
The only area which I found that can be improved is that sometimes issues come up with alert clearing i.e. alerts don't clear when triggered and clear events occur too fast. CA should come up with ways where the alert is not valid, Spectrum should be able to re-verify and take action accordingly.
For how long have I used the solution?
I have been using CA Spectrum for more than four years now. These four years include:
- Implementation of the solution in production environments
- Setting up of failover (High Availability)
- Integrations with other CA products like CA BOXI (for reporting), CA Service Desk (for ticketing), and CA SOI integration through connectors
What was my experience with deployment of the solution?
No issues with deployment.
What do I think about the scalability of the solution?
Never faced any issues with scalability. As the network infrastructure grows, to add new Spectrum servers is very straight forward with almost zero defects in existing architecture.
How are customer service and technical support?
With expert CA Support, issues with the product can have a quick resolution so 4.5/5. Technical Support
CA Spectrum is one of the products from CA which has great technical expertise to support it.
Which solution did I use previously and why did I switch?
I have been working on Spectrum from day one but I have experience with other similar products. I found Spectrum as being a complete network management solution with a great user friendly GUI.
How was the initial setup?
The best feature of this product is the simplicity of its architecture, which, once understood, makes the implementation very easy. I have never ever faced any issues with the initial setup.
What about the implementation team?
I have implemented the complete initial setup myself. I have also done implementation with failover (High Availability) and integrations with other EMS products.
Which other solutions did I evaluate?
There are other similar products from IT majors IBM, and HP but we found Spectrum to be the most suitable for all of the major requirements of my organisation.
What other advice do I have?
I would definitely recommend going ahead with the product. It will able to answer most of the network management related requirements of any organisation.