What is most valuable?
Auto discovery helps us reduce manual efforts. CA Spectrum automatically discovers all network Cis, including LANs, WANs and all the connected assets and creates the actual topology view.
Network configuration manager (NCM) help us configure capture. It helps detect unauthorized changes and delivers immediate notification.
Root-case analysis (RCA) helps us correlate the symptoms and probable causes for the events. It helps the MTTR and save engineers’ efforts.
How has it helped my organization?
CA Spectrum helps our organization improve network service levels. With the help of Spectrum’s integrated automated fault management & fault isolation features, it helped us reduce MTTR by 50% and costs as well.
What needs improvement?
Reporting and network bandwidth monitoring features needs to be improved. When we generate the outage report, the alarm title does not appear correctly in the reports. Also, sometimes events are not synchronized and are missing from the reports.
Spectrum needs to include historical reports for network LAN/WAN performance utilization and bandwidth utilization.
For how long have I used the solution?
I have been using it for eight years.
What was my experience with deployment of the solution?
I did not encounter any deployment issues.
What do I think about the stability of the solution?
I did not encounter any stability issues. Spectrum has built-in fault tolerance options that helps us build a high-availability setup.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
Customer service is 10/10. Technical Support
Technical support is 10/10.
Which solution did I use previously and why did I switch?
We previously used lots of tools, such as PRTG, IBM Tivoli, and SLMO. CA spectrum helped our organization automate fault management across multi-vendor and multi-technology infrastructure. Spectrum integration with service desk helped us reduce manual effort.
How was the initial setup?
It was very easy to set up, install and configure Spectrum.
What about the implementation team?
An in-house team implemented it.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
It's a very cost-effective tool.
It is a device-based license.
Which other solutions did I evaluate?
We evaluated SolarWinds NPM and Nagios before choosing this product.